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7.8 / 10 Guest Rating

Novotel Shenzhen Watergate

1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031, Shenzhen, CN

Novotel Shenzhen Watergate - main view

About the Property

Discover comfort and convenience at Novotel Shenzhen Watergate, perfectly located in the heart of Shenzhen.

Unmatched Amenities
Enjoy access to a state-of-the-art fitness center and indulge in leisure with our concierge services. Complimentary wireless internet ensures you're always connected, while our 24-hour business center caters to your professional needs.

Culinary Delights
Satisfy your culinary cravings at our renowned restaurant, Pin Fang, or opt for the convenience of 24-hour room service. Start your day right with a daily buffet breakfast served from 6:30 AM to 10 AM.

Spacious Accommodations
Retreat to one of our 142 elegantly designed air-conditioned rooms, equipped with refrigerators, LED televisions, and luxurious designer toiletries, ensuring a restful and rejuvenating stay.

Book your stay at Novotel Shenzhen Watergate now and experience the perfect blend of luxury and convenience!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
1/6

Standard Room, 1 King Bed

1 King Bed237-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - LED television, satellite channels, and iPod dockFood & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower, slippers, and designer toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

22 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

King Bed

Non-refundable
Room Only
20% OFF$94.14

$75.31

Includes taxes & fees

King Bed

Non-refundable
Breakfast Included
20% OFF$125.6

$100.48

Includes taxes & fees
Superior Suite, 1 King Bed - Photo 1
Superior Suite, 1 King Bed - Photo 2
Superior Suite, 1 King Bed - Photo 3
Superior Suite, 1 King Bed - Photo 4
Superior Suite, 1 King Bed - Photo 5
Superior Suite, 1 King Bed - Photo 6
1/6

Superior Suite, 1 King Bed

1 King Bed484-sq-foot room, balcony with city views Layout - Bedroom Internet - Free WiFi and wired internet accessEntertainment - LED television, satellite channels, and iPod dockFood & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

45 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryer

Superior Suite with King-size Bed

Non-refundable
Room Only
20% OFF$108.11

$86.49

Includes taxes & fees

Superior Suite with King-size Bed

Non-refundable
Breakfast Included
20% OFF$135.03

$108.02

Includes taxes & fees
Superior Room, 1 Queen Bed, City View - Photo 1
Superior Room, 1 Queen Bed, City View - Photo 2
Superior Room, 1 Queen Bed, City View - Photo 3
Superior Room, 1 Queen Bed, City View - Photo 4
Superior Room, 1 Queen Bed, City View - Photo 5
Superior Room, 1 Queen Bed, City View - Photo 6
Superior Room, 1 Queen Bed, City View - Photo 7
Superior Room, 1 Queen Bed, City View - Photo 8
Superior Room, 1 Queen Bed, City View - Photo 9
1/9

Superior Room, 1 Queen Bed, City View

1 Queen Bed275-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - LED television, satellite channels, and iPod dockFood & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

26 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryer

Superior Queen City View Room

Non-refundable
Room Only
20% OFF$82.2

$65.76

Includes taxes & fees

Superior Queen City View Room

Non-refundable
Breakfast Included
20% OFF$108.7

$86.96

Includes taxes & fees
Superior Room, 2 Twin Beds, City View - Photo 1
Superior Room, 2 Twin Beds, City View - Photo 2
Superior Room, 2 Twin Beds, City View - Photo 3
Superior Room, 2 Twin Beds, City View - Photo 4
Superior Room, 2 Twin Beds, City View - Photo 5
Superior Room, 2 Twin Beds, City View - Photo 6
1/6

Superior Room, 2 Twin Beds, City View

2 Twin Beds275-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - LED television, satellite channels, and iPod dockFood & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

26 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryer

Superior 2 Single Beds City View

Non-refundable
Room Only
20% OFF$90.15

$72.12

Includes taxes & fees

Superior 2 Single Beds City View

Non-refundable
Breakfast Included
20% OFF$116.86

$93.49

Includes taxes & fees

Guest Reviews

7.8
Very Good130 verified reviews
AI Summary

Guests highly rate the centrally located and frequently praise the helpful staff.

Categories

Cleanliness8.0
Service8.5
Location8.5
Room Quality7.5
Amenities7.5
Value for Money8.0
Food and Beverage6.5
Overall Experience8.0

Select topics to read reviews

C
Chi Kin
Verified booking
Standard Room
Stayed in Jan 21, 2024

"Exceptional"

10.0

位置較好，步行2分鐘到地鐵站…附近有大商場 房間整潔，員工有禮，唯獨是早餐款式較少，會再入住

Helpful?
K
KAM YUEN
Verified booking
family_with_children
Standard Room
Stayed in Dec 27, 2023

"Good"

4.0

設施殘舊 隔音差

Helpful?
L
Lai
Verified booking
partner
Standard Room
Stayed in Dec 26, 2023

"Exceptional"

10.0

房間很大.整潔.交通也方便.出酒店走幾分鐘可到很旺的地方

Helpful?
K
keironr2014PORT MACQUARIE, NEW SOUTH WALES
Verified booking
Couples
Standard Room
Stayed in Nov 30, 2023

"Wonderful hotel in great location "

8.0

We loved our stay at Shenzhen Watergate. The hotel is conveniently located a short stroll from 2 subway lines, wonderful Lichi Park across the road and wonderful food street only 2 minutes away. We found the mostly young staff very helpful at all times and the room was clean and tidy. We stayed 4 nights and were sorry to leave as we made it a home away from home. The buffet breakfast was terrific and catered to all tastes.

Helpful?
A
Alessandro
Verified booking
Standard Room
Stayed in Sep 9, 2023

"Do not go!"

4.0

Air conditioning not working Wifi not working!

Helpful?
8
899ase
Verified booking
Business
Standard Room
Stayed in Sep 6, 2023

"Awful stay. Rooms are dirty with terrible smell."

2.0

Very dirty. Rooms not at all like the pictures in the site. Marks all over the floor and fournitures. Terrible smell in the room and corridor. Not in the norms of novotel standard serious rénovation and clearing needed. Over priced for the rooms and services.

Helpful?
Y
Yat Ho
Verified booking
Standard Room
Stayed in Aug 27, 2023

"Excellent"

8.0

Good

Helpful?
N
N4814EQadityas
Verified booking
Business
Standard Room
Stayed in Jun 17, 2023

"Current stay at this hotel"

4.0

I am currently staying here. A) No staff can speak even a little bit of English, so it is difficult for foreign travellers B) Internet condition is very very poor I have asked them many times but no solution to it, especially when you come for business this is really not the service you would want. C) Staff At reception are not able to help out with basic things.

Helpful?
A
A1664OUgregb
Verified booking
Solo travel
Standard Room
Stayed in Oct 9, 2021

"Excellent Staff"

8.0

The hotel is clean and although quite dated was comfortable. I want to mention two staff members Becky and Max who were both extremely helpful to me. Becky even took time to come to the bank with me as I had an issue with my card which was very kind indeed.

Helpful?
Y
Yanfei
Verified booking
family_with_children
Standard Room
Stayed in Sep 10, 2021

"Good"

6.0

Nice staff, good location, but the property has been there for many many years and the amenities & facilities don't look that clean.

Helpful?
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