Comfort Inn & Suites Seguin

Very ran down, the pool was green.

Just stay at this hotel was very uncomfortable. The furniture was old and outdated Dusty. The breakfast was terrible barely had food. No fruits the coffee machine didn't work. The juice machine didn't work. The pool was dirty and nasty. It was nothing like the picture on the brochure I have stayed at other Comfort Inns but this is by far the worst one I would not recommend this to anyone. They had an excuse for everything except not to take my money

This property failed to have a clean and safe place to stay. They advertise that they take great measures to ensure the safety and cleanliness of their property for their guests to enjoy. The hotel had a mildew smell immediately when you walked in. Once we were assigned our room there was blood on the floor. We were moved rooms, once we sat our stuff down I did a light wipe down with Clorox wipes as I always do. The wipes were dirty, but I chose to overlook that because I was cleaning. What I did not choose to overlook was the rat droppings and cockroaches this property had. I did not feel safe leaving my items out in the open to then have the possibility of bringing home little friends to a new home aka my house. We were in town for a graduation, so after traveling 6 hours, we had to move 2 rooms and then scramble to get to our event. We couldn’t shower. We couldn’t change. We spent 3 hours trying to find a solution between comfort inn and Expedia. Comfort inn told us we couldn’t receive a refund because we had already checked in.

Room 9k bathroom too may issues...rm 120

The room was smel

quiet

The room had a little musty odor to it.

The staff were not friendly. The soda machines were out of some items. The one on the first floor was out of everything. There was no way to get your money back if it was out of what you wanted. Curtains were threadbare. Just didn’t feel like anyone cared.