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7.3 / 10 Guest Rating

SpringHill Suites by Marriott Richmond North/Glen Allen

9701 Brook Road, Richmond, us

SpringHill Suites by Marriott Richmond North/Glen Allen - main view

About the Property

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy the indoor pool, on-site gym with hot tub, and well-equipped suites featuring microwaves, refrigerators, and work desks.

Entertainment and Dining: Cable TV with HBO, wet bar area, American breakfast served daily, and dinner delivery service from local restaurants.

Convenience at Your Fingertips: Lobby coffee and newspaper, free WiFi in public areas, and coin-operated laundry service available.

Book your stay at the SpringHill Suites Richmond Virginia Center for a delightful blend of relaxation and top-notch service.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Suite with Two Double Beds and Sofa bed - Photo 1
Suite with Two Double Beds and Sofa bed - Photo 2
Suite with Two Double Beds and Sofa bed - Photo 3
Suite with Two Double Beds and Sofa bed - Photo 4
Suite with Two Double Beds and Sofa bed - Photo 5
Suite with Two Double Beds and Sofa bed - Photo 6
1/6

Suite with Two Double Beds and Sofa bed

Suite features a kitchenette and a seating area.

36 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

Suite with Two Double Beds and Sofa bed

Non-refundable
Breakfast Included
20% OFF$213.24

$170.59

Includes taxes & fees
One King Bed Suite with Sofa bed - Photo 1
One King Bed Suite with Sofa bed - Photo 2
One King Bed Suite with Sofa bed - Photo 3
One King Bed Suite with Sofa bed - Photo 4
One King Bed Suite with Sofa bed - Photo 5
One King Bed Suite with Sofa bed - Photo 6
One King Bed Suite with Sofa bed - Photo 7
1/7

One King Bed Suite with Sofa bed

Suite features a kitchenette and a seating area.

31 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

One King Bed Suite with Sofa bed

Non-refundable
Breakfast Included
20% OFF$213.24

$170.59

Includes taxes & fees
Suite, 2 Double Beds - Photo 1
Suite, 2 Double Beds - Photo 2
Suite, 2 Double Beds - Photo 3
Suite, 2 Double Beds - Photo 4
Suite, 2 Double Beds - Photo 5
Suite, 2 Double Beds - Photo 6
Suite, 2 Double Beds - Photo 7
1/7

Suite, 2 Double Beds

2 Double Beds390 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - 37-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

36 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

Suite, 2 Double, Sofa bed

Non-refundable
Breakfast Included
20% OFF$236.49

$189.19

Includes taxes & fees

Guest Reviews

7.3
Very Good545 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness5.0
Service9.0
Location9.0
Room Quality5.5
Amenities6.5
Value for Money7.8
Food and Beverage7.5
Overall Experience8.0

Select topics to read reviews

A
AaronusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Good"

4.0

The staff went above and beyond to compensate for the room problems.

I had to switch rooms 4x. The pool was dirty and freezing

Helpful?
K
KesselusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"."

6.0

.

.

Helpful?
F
FergusonusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Good"

5.0

Good location, easy access to freeway

Elevator broken, leak in lobby ceiling, bathroom sink didn’t drain, only ice Maine working was on 4th floor

Helpful?
K
KathleenusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0
Helpful?
I
IvousUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Horrible hotel, this is not a Marriott"

1.0

Was checked in a dirty room (never cleaned from prior guests). Then checked in another room, also dirty (never cleaned from prior guest, dirty sheets and all). Then checked in a room with no AC... was too late, i had to sleep, it took till mid-day next day to be moved to a CLEAN room with working AC! Key card for 2nd room I was checked in could not be programmed, so I was given a single keycard (was told was a master key that needed to be returned), this key wouldn't open outside doors, so had to drag my luggage arround the hotel to get in. One of the 2 elevators was shaking and scraping each time it approached the 4th floor - I asked an employee that rode the elevator with me if this was normal, they were just as spooked as me and said, I don't know why this is.. carpets in the hotel we're dirty, stained and ripped up at places... the final room I was checked in (the one that was cleaned by housekeeping and had a working AC) had a leaking shower and the bathroom vent was very loud the 1st time I turned it on, then it stopped working. This hotel is NOT a Marriott, it felt like a cheap motel 6 or something, maybe even worse.

Nothing really

Helpful?
D
DonaldusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Not a fan!"

3.0

Struggling to find something

Helpful?
G
GregusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0

It was quiet, clean, and the bed was comfortable.

Helpful?
H
HazaratausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"nice"

9.0

room

breakfast

Helpful?
R
RobertusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 13, 2026

"Excellent"

8.0
Helpful?
R
RitausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 12, 2026

"Good"

6.0

Location

No follow through on small requests like tissue . Apologized for not having but never delivered. No room service to empty trash. Seems like they are still under cover protocols.

Helpful?
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