Omni San Francisco

We recently stayed at the Omni for a work-and-pleasure trip, and I felt compelled to leave a review because the experience was exceptional from start to finish. A special thank you to Rico, Daryl, Richard, and Adam. The best word I can use to describe them is ownership. Each of them took their role seriously, anticipated needs, and made us feel genuinely cared for throughout our stay. Their professionalism was evident, but what stood out even more was their warmth and humanity. Lately, I’ve spent a lot of time staying in tech-first accommodations, Airbnbs, and boutique properties. This stay was a reminder of the value of true hospitality. There is something incredibly special about being welcomed by people who genuinely care about creating a great experience, and these gentlemen embodied that in every interaction. It honestly made me want to return to more hotel stays like this. Beyond the service, our king suite was fantastic, the bed was one of the most comfortable I’ve slept in, and our dog was treated like a VIP guest. As pet owners, those little touches mean a lot and certainly didn’t go unnoticed. All around, this was a phenomenal experience. Thank you to the entire team, and especially Rico, Daryl, Richard, and Adam, for making our stay such a memorable one. We can’t wait to come back.

Feradz was so helpful and amazing. Entire experience was great. Will definitely be back!

Was in a great location to our event. Staff was very nice and accommodating.

Beautiful place! From the moment we arrived we were treated with kindness. The hotel itself is beautifully elegant and wonderfully maintained. Our room was comfortable with a kind size bed and a hot shower with great water pressure! Everything was walking distance, from close cafes to Trader Joe’s to Fisherman’s Wharf.

I never write reviews, but I just wanted to give a shout out to the team who was there 5/21/26-5/22/26. I was very sick when I checked in, which they could tell, and everyone took great care of me: bringing me tea (complimentary, without my asking), calling to check in on me, that kind of thing. I’ve never had such great service. Thank you!