Gem Park Ooty

Location was great... had a lovely view from room.

bit old

A great escape with great service. A bit out of town away from the noisy traffic, set in gorgeous surroundings. The room was very large and clean and beds were comfortable. Felt like 5 star. The bar and food options were good. Altogether a great stay where our every need was met.

Staff were courteous and helpful but could have been a bit more proactive — we had to ask for every little thing (like paper towels when dining which should be available without having to ask). The place was pretty and the view was great, this is perhaps the only selling point.

Expensive food inside the hotel, and we couldn't get food nearby as the location is a couple of kms away from the main roads where there is access to other eateries. The room was also way overpriced for what was offered. WiFi never worked. And like the others have pointed out, the place needs a minor renovation as it feels a bit outdated.

Breakfast was very good. All vegetarian items, especially Medhu Vada, were very good.

Nothing specific

Not at all clean Very old furnishings Most items are damaged in washrooms Towel provided may be years long back

Over priced House keeping Restaurant