Hampton Inn Eagle Pass

Everything thing was great and very clean. Will definitely stay there in the future

The pool was closed which was the

The facilities were clean

The room description was not correct

Staff was great. Room was nice and clean. Breakfast was great. Low stars because the lobby and hallways had a bad dirty smell. The elevator had a nasty oil smell.

It was nice!

Only person who was polite, nice, respectful and with a good attitude was the receptionist ( second shift I’m assuming ) at check in I believe her name is Fiorella. The next morning when going to get coffee around 9ish , there was not enough coffee, no oatmeal, fruit didn’t seem very appetizing, no breakfast left beside some pieces of sausage. When asked the person at front desk she said “ what is there is what we have left , we aren’t making anymore “ even thought there were several people going back and forth looking for breakfast and just leaving with just coffee. When checking out there was no one on side at front desk , waiting for a few mins and we decided to just leave keys on the desk .. morning staff was just rude overall.

When I woke up in the morning, I discovered that the carpet in my room was wet due to a water leak. I even stepped into the wet area while getting dressed. Additionally, my window was located right above the lobby door. Whenever people were talking outside, their conversations were clearly audible from inside the room. It seemed that the window was not thick enough to block out the noise.