Homewood Suites by Hilton Olmsted Village

Great stay for few days for business.

Location and pet friendly

The bathroom. The toilet was so low it killed my back. Shower needed a hand held shower head. Everything else was great.

Staff is always friendly and professional. Easy to book and the rooms are quiet and very clean.

Would highly recommend! And will stay again when visiting the area.

Good

Friendly staff

While the location of this hotel is excellent, my experience was unfortunately marred by a lack of personality and hospitality that one typically expects from a Hilton property. Upon arrival, I was greeted by a manager who seemed more interested in her phone and big gulp drink than in welcoming guests. She was sitting on a stool, distracted, and it felt as though my presence was an inconvenience. Alongside her was a younger staff member who appeared to be in training, adding to the sense of disorganization. The atmosphere in the hotel was lacking; many lights were off in the lounge area, presumably to save on costs, which contributed to a dim and uninviting environment. Additionally, the hallway carpeting was worn and in desperate need of replacement. I had upgraded to a larger two-room suite, but unfortunately, one of the TVs in the bedroom was inoperable, and the room itself felt dated and in poor condition. On a positive note, the parking was ample and easy to navigate, but overall, the property lacked the vibrancy and attention to detail that I expect from a Hilton hotel. It felt lifeless and in need of significant improvement. For these reasons, I cannot recommend this hotel and would not choose to stay here again.