Renaissance New Orleans Pere Marquette French Quarter Area Hotel

Location was convent. Valet staff made us feel like family. Room was clean and check in/out experience was pleasant and smooth.

I would like to say my overall stay was amazing for the simple fact that valet service was great. Soon as I arrived to the hotel I was greeted by this gentleman name Jermaine and he took great care of me and my family the entire time . 10/10 recommendation.

Dave was awesome!! Super friendly and a great sense of urgency.

My valet Thanh was so helpful and help with getting things in my car , was fast and efficient in getting my vehicle. I will definitely be back and only let him handle my car from now one

Absolutely outstanding valet service! The staff was professional, friendly, and incredibly efficient. From the moment I arrived, Thanh greeted me with a smile and handled my vehicle with great care. The pickup and drop off process was quick and seamless, making the entire experience stress-free. It’s rare to find service this attentive and reliable. I highly recommend them and will definitely use their valet service again!

We had 3 different Valet attendants, and all were great. Dave was our last one, but I dont recall our previous 2. I really appreciated each of them. We had good housekeeping and a good Check-in/out with the Front desk as well. Zero complaints!

5 out of 5. Dave had checked out and ready to go in no time.

All good and fast. Everything is good

Upon arrival, Jireh, the man over valet parking was very accommodating and helpful! He explained to me how to retrieve my car and helped with all my billing questions.

We had a wonderful stay at the Renaissance, and a big part of that was the outstanding service we received from Jermaine in valet. He went far beyond simply parking cars. He took the time to share local knowledge, explain the best ways to navigate the area, and gave us incredibly helpful advice on airport access and family pickup logistics. His recommendations saved us time and made our trip much smoother. The hotel’s location is fantastic and puts you right in the heart of everything, which made exploring New Orleans easy and enjoyable. The café was also a pleasant surprise, with good food and a great way to start the day. The rooms are beginning to show their age and could benefit from a renovation and refresh. However, the excellent location and the quality of service from team members like Jermaine more than make up for it. Thank you, Jermaine, for your hospitality, professionalism, and genuine desire to help guests have a better experience. You made a lasting impression and are a tremendous asset to the Renaissance team.