The Ven at Embassy Row, Washington, D.C., a Tribute Portfolio Hotel

The Ven is a small, lovely hotel with a very attentive staff. It is in an ideal location for those wanting to be near Du Pont Circle and its wonderful eateries and bookstores. But you can walk pretty much anywhere from the Ven. They were undergoing renovations during our stay in January, but we were never bothered. And during the rare occasions when the elevator stopped on a floor under construction, the workers could not have been more courteous. Don’t miss the Phillips Collection around the corner. And their cafe has the best bread and salads in the area. Great spot.

I checked in quite late, was after 10 pm but although I am Titanium Elite and there were room upgrades available I was not given an upgrade. When we got to the room it was quite cold so I turned up the temperature but to no avail. The room remained cold and got a bit colder after a while. There was no one on staff at that point to fix the thermostat so they brought us blankets. By the time they offered to move us, I was already sleeping so my guest did not want to wake me. Upon waking the room was still super cold and we had to shower and the water was varying temperatures. It did not stay constantly hot or cold. You did get a few things right. I did like the friendship bracelets, the rose and eucalyptus scented fragrance bags and the hot chocolate and cookies on the way out was a nice touch. I would say my overall stay was not good and I would not stay again based on those other major factors. Even though I am a tried and true Marriott girl this had me rethinking that loyalty for sure!

Very professional guy, flexible, calm…. The service is sufficient and that is why I return again to this hotel. Hotel location is perfect. Well done guys!

The staff at the hotel was so nice to me. I was traveling alone which made me easy to overlook or ignore. The staff really saw me! Especially the restaurant/bar staff. They were so nice to me.

Loved staying at the hotel. Everyone was so nice and accommodating. We had to stay one more night because of the snowstorm and they were all nice and understanding. Big thank you for Camilo for his kindness!

Amarri is woooonderful! She was so friendly

施設・設備が良かった。

シャワーの向きが固定されていた点

The way the lobby looked

The bed sheets and pillows were dirty the staff was rude and acted like I wasn’t supposed to be there I think it was racially motivated .