Exton Hotel and Conference Center

The whole hotel was really nice

Everything was great

Great customer service

All good

everything

everything

not much.

This place was awful! It was dirty. The stairwells smelled like piss. There was graffiti in the stair well. There was hair all in the bathtub that was peeling. The AC was stuck on full blast with no knobs to turn it off or adjust it. The knobs must have fallen off & never replaced. The small refrigerator was not cool - even set to the highest cool setting, The coffee maker smelled like piss. The blankets were so thin, I had to double up with the blankets from the second bed in my room - and even that wasn't enough. The people staying there seemed shady. I will never stay here again. Don't waste your money - I know it's cheap. But it's cheap for a reason.

The room was clean and location was a factor in finding am available room.

Upon arrival I requested extra towels. I was told that none were available and that the person who washed them was coming into work that evening and I could go down and get some in the morning even though the ladies ahead of me in line were told they would have towels that evening delivered to their room. I wanted the towels at night so we could shower in the evening after working all day. When I got to the room there were two small thin bath towels, two hand towels, a tub mat, and two wash cloths. All looked like they had been around for years. There was water dripping through the ceiling from the room above with water all over the floor. I was woken up the next morning to a maintenance man knocking on my door saying he was there about the smoke alarm. I had no issue about a smoke alarm and the water was still dripping from the bathroom ceiling. Any other stay at the hotel was good but this one was not up to my expectations at all.