Best Western Plus Kansas City Airport - KCI East

Ein neues Zimmer mitten in der Nacht erhalten, da der Rauchmelder jede Minute einen Warnton abgegeben hat

Fresh coffee brewed continually during breakfast hours was a nice addition to the normal continental breakfast fare. The room was clean, well equipped and a comfortable room temperature was easily maintained. The window shade and curtains allowed it to be suitably dark where the outdoor lights would otherwise infiltrate. Our TV remote wasn't working but it was quickly remedied after alerting staff.

The bed, while not outright uncomfortable, left something to be desired. It had a small amount of give but was incredibly firm beneath that thin layer of support.

Called the hotel from the airport to have the shuttle pick us up. Stated the driver would be there in 5-10 minutes. We stood in 20 degree temps for 39 minutes before we called back again.., they told us their specific location for pick up at the airport. An unmarked van arrived. My friend went to the drivers window to see if it was for Best Western. The driver nodded his head yes but never spoke.. The hotel van had no identifying markings. No signage, just a plain white van.. the driver never spoke, did not get out of the van to help with luggage… on the way to the hotel , we realized we were in an unmarked van with an unidentified man who never spoke a word and we became frightened on our way there, so much that we googled the route to make sure we were going to the hotel.. this was unacceptable. The driver had no identifiers that he was from Best Western and the other hotels had vans with their names on them… just warning other ladies to be careful.. we did arrive safely but the representation from Best Western was not in our best interest in this situation. Fear should not have been part of the experience….

Good location. Good price. Helpful staff and close to old Chicago pizza and tap room for food and beer.

Simple breakfast but it worked.