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8.8 / 10 Guest Rating

The Windsor Hotel Toya, Vignette Collection by IHG

Shimizu, Toyakocho, Abuta-gun, Toyako, Hokkaido, 049-5722, Toyako, JP

The Windsor Hotel Toya, Vignette Collection by IHG - main view

About the Property

Pamper yourself at The Windsor Hotel Toya, Vignette Collection by IHG, where luxury meets nature in breathtaking surroundings.

Indulgent Spa Experience
Rejuvenate your senses at our exquisite spa that offers soothing facials and holistic treatments, perfect for unwinding after a day of adventure.

Exceptional Dining Options
Savor delectable French cuisine at Gilligans Island or grab a quick snack at our café. Enjoy crafted cocktails while you relax at our cozy bar/lounge, making every meal an experience to remember.

Recreation for Everyone
From skiing directly from your doorstep to soaking in naturally heated hot springs, our hotel provides unparalleled recreational opportunities, ensuring every family member enjoys their stay.

Don’t miss the chance to elevate your getaway—book your stay today!

Facilities & Amenities

Full-service spa
Free WiFi
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Gift shops or newsstand
Shopping on site
Conference space

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger are not permitted at this property. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check Room Availability

1 night · 2 adults

Available Rooms

Premium Room - Photo 1
Premium Room - Photo 2
Premium Room - Photo 3
Premium Room - Photo 4
1/4

Premium Room

1 Twin BedInternet - Free WiFi and wired internet accessEntertainment - LCD television with satellite channelsFood & Drink - Refrigerator and free bottled water Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, free newspaper, and deskComfort - Air conditioning, daily housekeeping, and heatingSmoking And Non-Smoking

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

Premium Room

Non-refundable
Room Only
20% OFF$354.28

$283.42

Includes taxes & fees

Premium Room

Non-refundable
Breakfast Included
20% OFF$363.74

$290.99

Includes taxes & fees
Premium Room, 2 Twin Beds (Sea Side) - Photo 1
Premium Room, 2 Twin Beds (Sea Side) - Photo 2
1/2

Premium Room, 2 Twin Beds (Sea Side)

2 Twin BedsInternet - Free WiFi and wired internet accessEntertainment - LCD television with satellite channelsFood & Drink - Refrigerator and free bottled water Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, free newspaper, and deskComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

2 Twin Premium Sea Side

Non-refundable
Room Only
20% OFF$323.74

$258.99

Includes taxes & fees

2 Twin Premium Sea Side

Non-refundable
Breakfast Included
20% OFF$337.16

$269.73

Includes taxes & fees
Suite, 1 King Bed (Lake Side) - Photo 1
Suite, 1 King Bed (Lake Side) - Photo 2
1/2

Suite, 1 King Bed (Lake Side)

1 King BedInternet - Free WiFi and wired internet accessEntertainment - LCD television with satellite channelsFood & Drink - Refrigerator and free bottled water Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, free newspaper, and deskComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

1 King Suite Lake Side

Non-refundable
Room Only
20% OFF$565.29

$452.23

Includes taxes & fees

1 King Suite Lake Side

Non-refundable
Breakfast Included
20% OFF$574.03

$459.22

Includes taxes & fees
Premium Room, 2 Twin Beds (Lake Side) - Photo 1
Premium Room, 2 Twin Beds (Lake Side) - Photo 2
1/2

Premium Room, 2 Twin Beds (Lake Side)

2 Twin BedsInternet - Free WiFi and wired internet accessEntertainment - LCD television with satellite channelsFood & Drink - Refrigerator and free bottled water Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, free newspaper, and deskComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

2 Twin Premium Lake Side

Non-refundable
Room Only
20% OFF$368.24

$294.59

Includes taxes & fees

2 Twin Premium Lake Side

Non-refundable
Breakfast Included
20% OFF$377.01

$301.61

Includes taxes & fees
Suite, 1 King Bed (Sea Side) - Photo 1
Suite, 1 King Bed (Sea Side) - Photo 2
1/2

Suite, 1 King Bed (Sea Side)

1 King BedInternet - Free WiFi and wired internet accessEntertainment - LCD television with satellite channelsFood & Drink - Refrigerator and free bottled water Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, free newspaper, and deskComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

1 King Suite Sea Side

Non-refundable
Room Only
20% OFF$485.91

$388.73

Includes taxes & fees

1 King Suite Sea Side

Non-refundable
Breakfast Included
20% OFF$494.64

$395.71

Includes taxes & fees
Suite, 2 Twin Beds (Lake Side) - Photo 1
Suite, 2 Twin Beds (Lake Side) - Photo 2
Suite, 2 Twin Beds (Lake Side) - Photo 3
1/3

Suite, 2 Twin Beds (Lake Side)

2 Twin BedsInternet - Free WiFi and wired internet accessEntertainment - LCD television with satellite channelsFood & Drink - Refrigerator and free bottled water Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, free newspaper, and deskComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

2 Twin Suite Lake Side

Non-refundable
Breakfast Included
20% OFF$716.3

$573.04

Includes taxes & fees
Premium Room, 1 Queen Bed (Sea Side) - Photo 1
Premium Room, 1 Queen Bed (Sea Side) - Photo 2
1/2

Premium Room, 1 Queen Bed (Sea Side)

1 Queen BedInternet - Free WiFi and wired internet accessEntertainment - LCD television with satellite channelsFood & Drink - Refrigerator and free bottled water Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, free newspaper, and deskComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

1 Queen Premium Sea Side

Non-refundable
Room Only
20% OFF$323.74

$258.99

Includes taxes & fees

1 Queen Premium Sea Side

Non-refundable
Breakfast Included
20% OFF$337.16

$269.73

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
1/5

Suite, 1 Bedroom

2 Twin BedsInternet - Free WiFi and wired internet accessEntertainment - LCD television with satellite channelsFood & Drink - Refrigerator and free bottled water Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, free newspaper, and deskComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

2 Twin 1 Bedroom Suite

Non-refundable
Room Only
20% OFF$1,296.84

$1,037.47

Includes taxes & fees

2 Twin 1 Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$1,305.41

$1,044.33

Includes taxes & fees

Guest Reviews

8.8
Excellent115 verified reviews
AI Summary

Guests highly rate the excellent staff service and frequently praise the beautiful location.

Categories

Cleanliness8.7
Service9.2
Location9.2
Room Quality8.9
Amenities8.2
Value for Money8.2
Food and Beverage9.0
Overall Experience9.0

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in May 12, 2017

"Bad experience with premium price"

4.0

Gave the room with air conditional problem and the room is hot and stuffy! Call up the reception at 9pm and they sent 3 personnel with stupid solutions by providing fan and a noisy cooler! No sincere to fix the issue and they just want us to bear with the hot and stuffy room! End up at 11pm, open up the window and leave us no privacy. Not even a sorry from their manager or staff during check out. Disappointing stay!

Helpful?
B
Budiono
Verified booking
Standard Room
Stayed in May 10, 2017

"Not a 5 stars hotel standard"

6.0

The air cond is not working, the room temperature is hot which is cooler outside of the room along the hallway. The exterior Hotel pai t has been dropped off which is a big embarassing for a 5 star Hotel. In addition to that, I feel missing the Japanese hospitality staying in this Hotel. The front desk staff is not friendly at all and give a cold sour face towards the guests. This is the first and the last staying in this Hotel.

Helpful?
B
BASIL
Verified booking
Standard Room
Stayed in Apr 24, 2017

"EXCELLENT!!"

10.0

my wife and I and our friends are very pleased with our 1 night stay at your hotel. service was excellent, thank you

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 4, 2017

"Excellent"

8.0

The hotel's photos presented on expedia are quite dowdy-looking and do not do the hotel justice. In addition, the facilities and stores available are plentiful and very pleasant

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 22, 2017

"True gems of Lake Toya"

10.0

The hotel exceeds all our expectations and provides a true world class service. We will definitely return to this pure heaven :)

Helpful?
H
Helena
Verified booking
Standard Room
Stayed in Feb 6, 2017

"Japanese premium hotel with snow activities"

10.0

A nice hotel perched on top of a hill, which made skiing and snowboarding accessible right from the hotel. Nice views on both sides- either Lake view or Ocean view, with endless mountains in the backdrop. we were also impressed by the staff, very helpful and efficient especially during the peak season.

Helpful?
S
sudarsono
Verified booking
Standard Room
Stayed in Jan 29, 2017

"nice hotel"

10.0

depend only to shuttle bus to reach hotel

Helpful?
D
Dicky
Verified booking
Standard Room
Stayed in Jan 20, 2017

"Nice hotel with great facilities "

10.0

Vacation to Hokkaido Toya lake,select this hotel because the ski skatig field and hot springs. There was shuttle bus waiting for us after arrived at Toya JR station. Beside hot springs and ski skate, also have swimming pool, spa, great restaurants of western and Japanese food I liked. Guest room is nice too. I greatly recommend anyone to go to Toya, choosing Windsor hotel.

Helpful?
J
Jovell
Verified booking
Standard Room
Stayed in Nov 16, 2016

"Exceptional"

10.0

Excellent! Will be back again!

Helpful?
A
Agnieszka
Verified booking
Standard Room
Stayed in Oct 26, 2016

"Wonderful hotel in beautiful location."

10.0

We were so happy that we decided to book Windsor. Everything was excellent and first rate. Our suite was absolutely fabulous and all hotel employees were great and helpful. Food was very good just a bit of a problem with having to make reservations for dinner, it would have been nice to have a venue that didn't require reservation. Sansen was great especially the outdoor one.

Helpful?
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