Four Seasons Hotel San Francisco

Excellent hotel, the use of the gym in the building was great!

I decided to try out the Four Seasons -- not my usual SF hotel choice -- because I wanted to use a swimming pool on my short stay. This being a Four Seasons, I assumed that I'd be wowed by the experience. But the hotel was something of a dissappointment; I found it to be lacking in color and character. I could never quite make sense of the hotel, in part because it was all rather turned-around: the address is Market Street, but you actually access the main entrance off of a side street that's not too easy to find. And the swimming pool is in another building entirely, inside of an Equinox Club (though accessible through the hotel). So I never quite got my bearings in the place. My room was nice and large but otherwise unremarkable, with not much of a view (ask for a higher floor). Staff were helpful and pleasant and room service was fine, but nothing really packed a punch. As for the swimming pool: Get there early, as it was packed every day, and lanes are dangerously narrow. All in all my stay was pleasant but underwhelming; I expected more from a Four Seasons. There are definitely better hotel choices in this beautiful city.

Service at hotel was phenominal

Perfect place

My husband and I had a superb stay at the Four Seasons in San Francisco. We booked through Chase Luxury Travel, which offered a number of benefits for doing so (e.g., a room upgrade if available, a $100 property credit, breakfast for two, and a welcome amenity). Before arriving, I reached out to the hotel to request a room on a higher floor with a nice view, and the hotel confirmed receipt of my request. When I arrived, David did an excellent job handling check-in. He reviewed and explained our benefits through Chase, and he informed us that we had been given a room on the highest floor—the 17th—with a nice view (but no upgrade because of a lack of availability, which I totally understood because it was the holiday season). Our room was beautiful and did indeed have a beautiful view of Yerba Buena Gardens and the SF skyline. The following morning, I had a great workout at the attached Equinox Sports Club—a main reason I picked this hotel—and then a wonderful breakfast at MKT (the doughnuts and breakfast pastry basket were excellent). Annie did a wonderful job handling our very efficient checkout. I would love to stay at this hotel again; my only regret was our stay was too short!

Very friendly staff very clean perfect location.

Loved the bed