Whitney Peak Hotel Reno, Tapestry Collection by Hilton

Location near the Truckee River Walk, Casinos and Bowling Stadium was perfect. Staff were very nice and friendly. Room was clean, spacious with a nice view. Valet parking for $25 or self park, block away in parking garage for $8

Nothing

A very clean and comfortable property. Right in the casino area of town. Restaurant was a class act with an assortment of meal options. The 'executive floor' lounge for morning and happy hour was a little underwhelming. There was nothing but coffee for the mornings and happy hour had only beverages for purchase. Would offer that they have pastries and fruit for the mornings and a daily free drink ticket upon arrival for those staying on the 15/16th floor. We had a southern view which looked out towards the river and was a sunny room even if the window space was a little small but they did open a little bit. Might stay there again if in the area.

Great visit with our husky in tow-visited reno to check out University of NV Reno for our son. Friendly valet, easy check in, spacious room with dog treats. nice dog park 1 block away which we enjoyed. walkable to River front, casinos, restaurants and a block from the amtrak station which was perfect when we realized we had to get my daughter back to Sacramento in. pinch for school. Nice restaurant/ bar attached but alas not pet friendly unless yours is a service dog. very cool climbing gym second floor! will be back

The staff here - wow. The front desk and valet are so kind, friendly and helpful. Joseph at the front is amazing and someone is there 24 hours. The gym, sauna, rock wall are nice amenities. We purposely chose a hotel that did not have a casino. There is a restaurant downstairs with a full bar. The reason for my 4 circles is just a few housekeeping things. They forgot us one day for cleaning, another time took our three hanging towels (which is fine) but then left only 1 towel, almost out of TP and didn’t get a new one. Stuff like that. The rooms were quiet as far as neighbors next and above. But the door slamming in the hallway is pretty loud.

The Whitney Peak was a very pleasant stay. Great location, clean and artsy, and the staff made you feel very welcomed. The restaurant food made this stay even more enjoyable.

As a guest I believe that parking should be free for those who choose to stay at your hotel. That the parking garage was across the street with no one to provide ample security or transport back to the hotel makes paying for parking grossly inappropriate.

Nice place to stay. The valet/front guys are hit and miss with friendly ness. No irons in the rooms anymore. Front desk staff was friendly and helpful.

Enjoyed our overnight stay at the Whitney Peak Hotel. Friendly and attentive employees, everyone we encountered made sure our needs were taken care of. The hotel is conveniently located and we were able to walk over to the casinos. Our room was clean and spacious and had all the amenities you expect. We really liked that it's a non-smoking hotel. We opted for the Park and Stay Executive Floor package and found it was worth the price we paid. It was nice checking in and stopping in for a light snack and drink at the lounge and being able to drop in and get coffee in the morning. The hotel is quiet, we didn't notice noise from neighbors or walking in the halls. The only downside we encountered was the noise from the outside, loud cars and occasionally emergency vehicle sirens. You can't fault the hotel and it wouldn't keep us from staying again when visiting Reno.

Called the front desk of the hotel requesting a cancellation and the staff was rude and condescending. Left a message with the Manger - I would not be surprised if my call was forwarded to a random mailbox given the utter lack of customer service or empathy by the front desk staff. Certainly not expected of a Hilton property.

The property has been updated recently and it shows! The decor was modern and fun, and when we walked in, it smelled good. Being connected to an amazing restaurant and bar also helped! The bed was comfy, and I appreciated the 11 a.m. checkout (10 a.m. checkouts suck). While there I kept commenting that we need to do this more often.

I feel like for Reno overall, which is a free parking kind of town, when you're a guest at the hotel plus staying for dinner, valet should be free.