Comfort Suites University Area Notre Dame - South Bend

We arrived at 9pm and were told that our room was not ready. It was supposed to be ready by 3pm that day so there was really no excuse to why it wasn’t ready yet. Once they were finished “cleaning” it we get told there would be a strong smell due to air freshener spray. (Something no one wants to hear especially this late into the night) As soon as we open the door we are hit with a horrible chemical smell. Wet marks on the floor and furniture where someone tried to scrub out something. The ac unit was leaking water into the carpet right next to the bed. Bathroom was dirty. Dead bolt was bent so it provided no extra security. On top of it all the hotel had spot lights shining right into our window making the nightmare really feel never ending. Breakfast was the only good part of the stay.

This place is in a state of disrepair and the beds were dirty. Has Housekeeping change the sheets on 2 of 3 beds! Also the floor wasn't vacuumed. The shower has mold. The public bathrooms downstairs aren't much better and the pool area is broken, broken furniture, patio doors left open by staff (doesn't look like they would close anyway) and overall in need of maintenance and upgrading.

Room was dirty, one of our beds were broken from the bottom. Window curtains were dirty etc…

I really appreciated the staff. I needed a late check out to fit with my schedule and the front desk accomodated me without any problems.

The hotel was disgusting. I had to switch room the first room I had had food on the floor, the bathtub was covered in mold and water was pouring from the faucet handle. The room also smelled terrible. There was a hole in the ceiling in the lobby where water was leaking. I would never stay at this hotel again or ever recommend

The guy that checked us in was fantastic. The property is very run down to the point it doesn’t feel clean. Under the bed is dusty, the room is a little musty. For $180/night I would not stay here again.

This property gives Comfort Suites a black eye. It has not been maintained inside or out. Paint chipped, Holes in walls and trim. Missing lights. Furnace stained. Not clean in hallways. Worn carpets. Too many others to list.

Room smelled bad like mold carpet was wet and gross

Good stay Pool was great. Price was excellent.

hotel needs updated,but was clean