Comfort Suites University Area Notre Dame - South Bend

The hallways and elevators were very dirty. The whole place had a disgusting stench, especially on the floor that I stayed on by the ice machine. There were several bags of trash by the ice machine that did not get taken out, they were there when I checked in at 3pm and still there the next day at 11am when I checked out. On a side note, my room was clean and the service was good.

Easy location for travel. We stayed with our dog. Requested a double room, got a king. Furniture was worn and carpet smelled like urine but they did a good job with cleaning it. Breakfast good and staff friendly.

Ok.... but i had to charge rooms 3 times for clearness not being done. The hotel also was going through a remodeling and dust & paint chips was everywhere in the hallway and elevator.

Everything thing was nice and comfortable

It was decent to stay at. But shower water pressure was low

It was nice and quiet I ask for a room so I would not hear no kids or anything jumping over my head and he did what I requested pool was very nice and clean and rooms

x

Although location and price was great, property is going through renovation. Definitely some areas need it, smell of paint bugged me No handicap room with walk in shower. Staff was friendly.

Room fine. Some not so disirable people . Door did not shut properly. Should let people know if you have homeless.

The employees were very helpful and friendly. My understanding is the hotel has been sold- I hope that is true because currently this place is a dump. Rooms needed cleaned, the mattresses were stained, the furniture in our room was terribly stained and worn. I understand that South Bend is a college town where very popular football games are held. I imagine the guests can be quite rowdy. The owners would not want to fill the rooms with priceless antiques and valuable furnishings, however there is no excuse for soiled mattresses and dirty drapes on the windows. We were very disappointed-esp. since I passed up other cheaper hotels to stay at Comfort Suites University Area Notre Dame - South Bend. I hope the new owners are reading this. Please keep the current employees when you take over ownership. They are the only positive this sorry place has going for it.