Comfort Suites University Area Notre Dame - South Bend

I booked 2 nights to attend my grandaughters graduation from notre dame. My grandson who was coming from connecticut to chicago was meeting me to drive me from chicago to south bend as i was coming from buffalo. His flight was cancelled due to the tornados last minute and as a result i had to cancel mine. I immediately reported it to hotel but they already charged me for both nights even though the policy said if you dont show up you forfeit one night. Ive called twice but they tell me its up to management but they never get back to me. Im out 572 dollars.

The breakfast was good, with hot food served. Room was larger than most.

What a nice place for a quick stay in South Bend. The front desk staff were friendly and helpful.

Bed was broken, no linens in room for pull out sofa, electrical plugs didn’t work, breakfast was horrible. Visited during Notre Dame graduation weekend and hotel decided it was a great time to paint all the hotel room doors and halls. Overall a horrible experience.

The mattress was the worst one I ever slept on. Totally worn down, especially on the edge. I had to sleep on the lump so I didn't feel like I would roll out of the bed. The TV was poor picture quality and every time we turned it on, it went through an auto programming mode first before we could watch anything. To close the bathroom door, you had to push it hard with two hands. There was broken hardware for some fixtures in the bathroom and chips in the bathroom walls. We had a room that faced the parking lot & in front of our window was two hotel spotlights which wouldn't have been an issue except that the longer, darker curtains covered only the edge of the windows so I had to use a clip to pull the curtains together on the bottom to block out some of the light. I mentioned the issue of the mattress & bathroom door to the manager-on-duty the next morning and she said just about everything was going to be renovated soon. That didn't make me feel any better and won't help the next person who gets booked into that room.

Staff was very helpful and airport shuttle was very convenient!

The don’t have hot water for the shower and it was very cold

Ok hotel. Could have been cleaner

It is closer where my daughter school. Then it is walkable for some places where we can get/ buy some foods.

Was not impressed. It wasn’t the worse we ever stayed at but definitely not the best.