Hawthorn Extended Stay by Wyndham DFW Airport North

Tv didn’t work. Ceiling leaked all over the floor. Staff wouldn’t give us breakfast. We were leaving and waiting for shuttle in lobby. Staff wouldn’t give us the bag breakfast

it was ok and they the only ones wasn’t taking deposits that was a good thing

the light kept going in and out know breakfast

Nada

Todo no cumplen con nada de lo que ofrecen.Nunca nos buscaron al aeropuerto,estaba sucio ,el personal no hablaba claramente ingles ,se le solicitó almohadas adicionales y no tenían.En fin el peor lugar que he ido

Room was decent but had a peculiar smell. They didn’t have any bathroom accessories like shampoo or hair dryer. I asked numerous times and never got one. The hallways reaked of weed. It was fine for the price.

I checked in with my dog in tow after booking through this website I say was however I wanted to stay a couple more days so I went to the front desk to ask the lady how much for two more days. Instead of just quoted me the two days. She started to say well you didn't pay your deposit that's $100. You did it mention that you had a dog. That's another $75. I told her I had my ID and debit card out when I checked in with my dog it's leash in my hand with the dog attached to it right behind me. It's not my fault if your co-workers don't do their job properly. So how much for the room she's like well pay me the $175 first and then I'll tell you the second two nights price. Ridiculous customer service.

It’s OK for the price didn’t expect much. He did say there was a breakfast included coffee is not considered breakfast. Hotel is near renovations and need to do lots of renovations to be better for the hotel smell like cigarette smoke even though it’s no smoking.

I was confused by the parking lot full of shipping containers and construction materials, but I did find the front desk. Check-in was seamless and smooth. The hotel was obviously under renovation. The room did NOT have a queen bed as stated on the website. It was an old lumpy double. The sink was dirty, but really why would you clean something that will be redone and needs new lighting?

The front desk guy, was very rude and dismissive, he was asleep when we arrived, he acted upset because we interrupted his sleep, he never sent the schedule to pick us up, so we had to take a Uber to the hotel, the tub was filthy we couldn’t even take a shower, fridge was dirty, we told the front desk guy about everything, he acted as if he didn’t care

We like nothing about the property, it was dirty and the staff was rude

I am not sure how this place is in business even. I would hope there are guidelines around there need to be basic working condition of hotel rooms that are rented out The room had no water coming in faucet in bathroom sink and the shower faucet did not work The hallway had many holes in the ceiling To top it off the staff was rude when I went to ask the faucet is not working if there is another room and his response was very rude and he would refund. So I was there at 8PM checkin and have to figure out my reservation elsewhere and move to new place.