TownePlace Suites by Marriott Lake Jackson Clute

The suite was large and had everything we needed, but the couch was ripped, the shower curtain too short, and the sink was only to drain very slowly. The place is enormous and don't take someone with limited mobility as the walk to a room is FAR. The breakfast was acceptable but did not have enough food for the number of people there!

It was nice amd clean. Small but comfortable. Not a great location scenery is of the chemical plant. Kind of expensive for what and where it was.

The location. The local chemical plant was directly across the road

The staff was awesome

Property needs to be updated. One room had cardboard taped to the wall where the air conditioner goes. I am a frequent business traveler and was embarrassed as I recommended to my parents.

Staff was super friendly. WiFi signal could have been better.

The staff at check-in was very helpful and we love the setup of my room. Also, the hotel is very clean.

Jessica was amazing and super helpful with a great personality. Rooms were nice and really clean. To be clear this review is for the Courtyard by Marriott Lake Jackson. TownePlace Suites overbooked and could not keep my reservation but Hotels.com did an wonderful job of make the change and booking me a new upgraded hotel with no additional cost. Thank you Hotels.com

Dont bother wasting your time to make a resevation here. They cancelled us 2 hours before check in time and did not call us. They overbook do obviously someone is going to get there and not have a place to stay. BEWARE!

Building is old and carpet in hotel has an odor . Part of the hotel did not have AC in the main common hallway . Smoke detector and another room kept going off low battery couldn’t get much sleep. Being that this was a marriott my expectations were conditions of marriott hotel this seem to be a hotel converting into a Marriott . I personally feel do not put the label on the business until you are at marriott standards very misleading

When we got to the room the smoke detector would beep about every minute. I asked the front desk for some batteries for it and was told they didn’t have any. Had to listen to the beep all night. Did not get much sleep.