Candlewood Suites Indianapolis Northeast by IHG

Everything was clean and nice. Pool was crystal clear as was hot tub!

Made reservations based off photos from the site and the room was not as described. No couch! Despite several attempts requesting room to be cleaned nobody ever showed up. Lastly. If you don’t want roaches don’t stay here.

Watch out they might try and get u reference to your pet if have one I checked into hotel asked me what kind of pet I had and I told them they certain pets were a loud but still checked me in anyway then said I can’t stay there because of breed of my dog never presented pet policy guidelines until later on that I find out talked to IHG on the phone about incident customer service rep someone going to contact me but never did.

Front desk staff was great.

Couldn't tell if we were in a renovated room or not.

We had a plumbing issue and there was only one staff member on duty at the front desk. I had to buy supplies and fix the problem myself.

All the amenities and snack store.

The water did change really cold then really hot every time we showered.

Room was clen. Very friendly staff. Easy access to the facility.

Roaches was in the hotel. Woke up with roaches on me.

I really feel comfortable here..