Barons Court Hotel

Felt unsafe with fire alarm going off numerous times, no communication.

I never seen any bad service like this hotel I was asking them give me atowel on the phone They said they will bring it then I wait 10 minutes they didn’t bring after that I went downstairs myself the staff said they will bring it to me I wait 15 minute they didn’t then i called them again on the phone they i told them it’s urgent please bring me a towel they said 1 minute but unfortunately i waited 30 minutes they didn’t turn up at the end I leave the hotel without shower I had a very bad experience with this hotel

It was good value for the offering

Good location and had no issue with overworked receptionist who was polite and friendly, but was overwhelmed and had no back up to resolve problems with issuing key card to access our room when computer system was down. Said she had tried to contact other staff who were not responding. Finally got in a different room 2 hours after first tried to check in. Thin walls, very noisy, unpleasant guest in nearby room shouting and swearing during night woke and frightened young daughter, loud snoring and another group having loud conversations later between 3-4 am meant disturbed sleep. Have stayed here before and had better experience.

The showers are ok but not great

No lift, when on the 3rd floor it’s a bit of a trek with 2 suitcases

Very bad Shower broken Breakfast not cooked properly No cold water

My van got nicked of the car park. Night porter disturbed them trying to nick another vehicle and had a large knife pulled on him. Staff were excellant. But hotel needs updating and definitely full coverage off cctv as there was only 1 camera on the front of hotel.

I stayed at the hotel for one night and it was very good. Everything was very good. I enjoyed it very much. Thank you to everyone.

All good