Stourport Manor Hotel

This hotel was situated in very nice location, not too far of a walk from the main village and mini fun fair and park for families.

I booked a double room and was initially accommodated on the ground floor. However, I had to relocate to another room due to a faulty door, which was inconvenient. There were a few small but noticeable issues during my stay. For example, there were no power outlets beside the bed, making it difficult to charge a phone overnight. Additionally, despite being informed that a “Do Not Disturb” sign would be available to communicate with housekeeping, none was provided. As a result, we were disturbed by knocks on the door on mornings when we had hoped for privacy. The walls were also very thin, and noise from other guests could be heard clearly from across the hallway, which impacted the overall comfort of the stay. To make matters worse, on Easter Sunday, the kitchen was closed in the evening without warning, leaving guests without any dining options in the hotel!!! Had chips for dinner!! Absolutely insane for it's price.

We really didn’t have a great experience with the Stourport Manor at all, enough to say we won’t be returning again. Right from the off I should have known we were going to have a bad experience. We wanted to book the Easter Sunday funday and carvery. I purposely rang before booking to find out the carvery times so I knew if I needed to feed my baby before hand, they didn’t have a clue and told me to email…. So I did, I got a reply 2 days later to say it was all ok and I could go with whatever time worked for us, so I went ahead and booked. In total I have received an astonishing 21 emails since then. Some saying I owe money (I paid in full with booking) some saying 6 people with 4 adults (my tickets clearly stated 2 adultss) various changes to the carvery time, despite me emailing before hand. All in all a total shambles! The fun dint end there….. we arrive at the time they stated….. not the time we asked for and not a single person at the desk! We waited for 15 minutes walking up and down, families in the same situation with no knowledge of what was going on. Even a worker was trying to get in and as there was no one at reception he couldn’t get through the door! The worker had to ring and wait for someone to come, someone that really didn’t seem busy in the slightest. We were told to take a seat and wait and honestly the unorganised chaos just continued. A total waste of time

We missed breakfast due to a bad nights sleep

Ants in the bathroom Room telephone didn’t work Located next to extremely distributive guests Unsanded / rough filler by front door frame Shower not high enough for someone 6ft+ Police were called due to bad guests next door

I attended a Christmas party on 07/12/2025. My daughter picked me up and unfortunately received a parking ticket. She was only there 15 minutes. She spoke to the Stourport Manor directly and they said they would sort it out, which they did not. She has now received a fine for £155!!!!!! Which i have had to pay, expensive taxi home as i only live in Kidderminster. Will not be visiting there again and will let as many people know about the parking fine system. It is absolutely disgusting as you would not use the car park unless you were using their facilities. Money for nothing, maybe they could use the money to repair the car park numerous potholes. Do not visit this hotel it could be quite costly.

Excellent hotel which is very clean. Food was excellent as was the service.