Comfort Suites Northlake

The lady in the front was nice. Helped us a lot and didn’t turn us away

Adults letting there kids roll all over the floor and cry that was annoying and didn’t say anything while people trying to check in. Bathroom was dirty.

I like the location its right off the interstate, restaurants and mall. The price for just a one night stay isn’t bad.

My sheets to the bed had small stains had to request another. The man who i guess is the manager was very condescending and sarcastic. He was not allowing my to finished sentences. Body language was definitely aggressive to be apart of hospitality. Past 8:00 pm there was some questionable guest that was arriving. Food was not appetizing. The bathroom light made noises when on. The bathroom was very small. Theres was too may people just hanging out there rooms too much for me.

The location

The doors were dirty and the atmosphere was not welcoming

The staff was very friendly. I would truly give them a 10/10. The bed was comfy, linen appeared clean. I was able to get towels and wash cloths with ease.

I requested full service house keeping one of the 3 days I stayed and they did not clean my room at all. They came in, took the dirty towels and wash cloths and replaced them. That was literally it. They didn't make the beds or clean anything at all. The room just wasn't very clean from the beginning to be honest. It didn't smell clean at all and the floors hadn't been cleaned. One of the reasons I chose this hotel was because it had no carpet in the rooms and I prefer that. But the floors had lint and grit which was disappointing because although I don't walk around barefoot any where but my home at times, I literally could not have done it if I wanted to because the floors were obviously dirty. The bathroom wasn't properly cleaned either. There was some hair in the tub and around it, the toilet where it meets the floor was absolutely dirty and you could just tell whomever "cleaned" it just doesn't clean the whole toilet so they probably never even noticed how dirty it was.

Everything !!!!

Very clean and nice friendly staff. Tina is amazing.

The staff was friendly and helpful.

The room was not as clean as pictured. When I took a towel to wipe water off the ground the towel turned brown from the floor. There was also a brown stain on the pull out couch that looked like poop, so we could not use the pull out.