Comfort Suites Northlake

People were friendly.

Breakfast nothing special. We reserved two queens got a king. Bathroom fan very noisy and room itself needed repairs.

Staff was friendly

Food in room under stuff when checked in and very small compared to photos. Not as clean as I expected for a hotel or the photos are not a true representation

The staff at check in was very pleasant...staff at check out was rude.

Staff at check out was rude. Room was very dirty

I liked that are rooms were able to be connected.

I didn't like the bathroom placement and size of the bathroom. You could also tell that there had been a leak in the ceiling and paint/dry wall was coming off the wall in 1 bathroom. The other bathroom my son said had mold in it.

It was easy to find- close to major highways, gas stations, fast food and for me close to my local families residence. Most importantly our room was clean and comfortable. Breakfast was good, but you better get there early. Ran out of silverware, syrup, waffle mixture-especially on the weekend- we stayed 5 nights, so we experienced the week and weekend at the hotel for breakfast. The staff we spoke to were cordial and kind. Never felt not safe there, ample parking as well.

Some of the weekend clientele were a bit over the top & loud. Middle of the night screaming and fighting on our floor, we came downstairs at breakfast to the police and ambulance- Too much drama, they needed to be kicked out. Smelled weed, especially on the weekend, once again that’s the clientele. Had some issues with keys stop working a few times and had to get them reset. Ice machine wasn’t working on the floors, a team member said they were working on them- was going to get me some ice or a cold drink but I declined, I appreciated the courtesy she offered.

It’s convenient and the decor is up-to-date

There was some kind of stain or damage to my toilet that I didn’t like. I told her about it. I said it looked like maybe somebody might’ve left a stain on the front of the toilet bowl but when I came back after someone checked it, it just looked like damage.

Location

Not on Main Street