Holiday Inn York City Centre by IHG

Great location, lovely towels 😀 nice room

Get your air con fixed. Vents in the room, fine, control panel not working. Ring reception, they say they can adjust it from there. Zero change, hot night. Second day, ring reception and ask them to turn it on. They say they can adjust it from there. Again zero change 🥵 We chose HI for their advertised air con as opposed to Travelodge across the road. Get your air con fixed or change your facilities offered

No

Poor hygiene /Outdated facilities/Funky smell

20 min walk from train station and generally abt 10 min from main city centre attractions

My experience was horrible. This is not child friendly, rooms are dirty, not spacious at all(it is impossible to reach the bed). This is not a 4* hotel, barely 2.5*. They do not have a real cook, there is no restaurant on the premises. If you serve dinner expect a list of 5 rice dishes and one pasta. All indian spicy food, no real food selection variety. They do not come upfront with this information (menu). Some of the staff are nice, but some are agressive! They do not care about the guests, but lie only to cover themselves. The toilet paper was left used and they blamed me! There was no toilet brush in the room! Walls were stained, massive visible dirt near sleeping areas and the bathroom was not child friendly. This is a joke hotel not worth the money.

Well appointed and clean

Bar prices were a little bit expensive

Desayuno y habitacion

Un solo ascensor y muy lento

Staff efficient and facilities were good.

The breakfast was not as extensive as the Hampton by Hilton down the road. The orange juice was not fresh . Quality of sausage was poor.