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8.6 / 10 Guest Rating

AC Hotel by Marriott Birmingham

160 Wharfside Street, The Mailbox, Birmingham, gb

AC Hotel by Marriott Birmingham - main view

About the Property

Luxurious Stay in Birmingham's Vibrant Center

Modern Amenities: Enjoy free WiFi, a chic restaurant, and Black Sheep Coffee shop within the Mailbox Complex.

Stylish Accommodations: Relax in bright rooms with a work desk, 49-inch Plasma TV, and modern bathrooms with power showers.

Convenient Location: Explore Birmingham with ease - just a short walk from New Street Station, Symphony Hall, and the Barclay Arena.

Book your stay at AC Hotel by Marriott Birmingham for a memorable experience in the heart of the city.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe, Guest room, 1 King - Photo 1
Deluxe, Guest room, 1 King - Photo 2
Deluxe, Guest room, 1 King - Photo 3
Deluxe, Guest room, 1 King - Photo 4
Deluxe, Guest room, 1 King - Photo 5
Deluxe, Guest room, 1 King - Photo 6
Deluxe, Guest room, 1 King - Photo 7
Deluxe, Guest room, 1 King - Photo 8
1/8

Deluxe, Guest room, 1 King

This double room has cable TV and air conditioning.

20 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe, Guest room, 1 King

Non-refundable
Room Only
20% OFF$333.96

$267.17

Includes taxes & fees

Deluxe, Guest room, 1 King

Free cancellation
Before Jun 30 (2 days)
Room Only
20% OFF$360.13

$288.1

Includes taxes & fees

Deluxe, Guest room, 1 King

Non-refundable
Breakfast Included
20% OFF$389.63

$311.7

Includes taxes & fees

Deluxe, Guest room, 1 King

Free cancellation
Before Jun 30 (2 days)
Breakfast Included
20% OFF$420.16

$336.13

Includes taxes & fees
Superior Queen Room with Water View - Photo 1
Superior Queen Room with Water View - Photo 2
Superior Queen Room with Water View - Photo 3
Superior Queen Room with Water View - Photo 4
Superior Queen Room with Water View - Photo 5
Superior Queen Room with Water View - Photo 6
Superior Queen Room with Water View - Photo 7
Superior Queen Room with Water View - Photo 8
Superior Queen Room with Water View - Photo 9
1/9

Superior Queen Room with Water View

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as river views. The unit offers 2 beds.

24 sqm
Sleeps 3
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Superior Queen Room with Water View

Non-refundable
Room Only
20% OFF$386.15

$308.92

Includes taxes & fees

Superior Queen Room with Water View

Non-refundable
Breakfast Included
20% OFF$441.81

$353.45

Includes taxes & fees
Superior Room, 1 Queen Bed with Sofa bed, Canal View - Photo 1
Superior Room, 1 Queen Bed with Sofa bed, Canal View - Photo 2
Superior Room, 1 Queen Bed with Sofa bed, Canal View - Photo 3
Superior Room, 1 Queen Bed with Sofa bed, Canal View - Photo 4
Superior Room, 1 Queen Bed with Sofa bed, Canal View - Photo 5
Superior Room, 1 Queen Bed with Sofa bed, Canal View - Photo 6
Superior Room, 1 Queen Bed with Sofa bed, Canal View - Photo 7
Superior Room, 1 Queen Bed with Sofa bed, Canal View - Photo 8
Superior Room, 1 Queen Bed with Sofa bed, Canal View - Photo 9
Superior Room, 1 Queen Bed with Sofa bed, Canal View - Photo 10
1/10

Superior Room, 1 Queen Bed with Sofa bed, Canal View

1 Queen Bed and 1 Double Sofa Bed245-sq-foot room with canal views Layout - Separate sitting areaInternet - Free WiFi Entertainment - 49-inch Smart TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height view port in doorEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

23 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

Canal View Superior, Guest room, 1 Queen, Sofa bed, Water view, High floor

Non-refundable
Room Only
20% OFF$403.66

$322.93

Includes taxes & fees

Canal View Superior, Guest room, 1 Queen, Sofa bed, Water view, High floor

Free cancellation
Before Jun 30 (2 days)
Room Only
20% OFF$416.41

$333.13

Includes taxes & fees

Canal View Superior, Guest room, 1 Queen, Sofa bed, Water view, High floor

Non-refundable
Breakfast Included
20% OFF$465.48

$372.38

Includes taxes & fees

Canal View Superior, Guest room, 1 Queen, Sofa bed, Water view, High floor

Free cancellation
Before Jun 30 (2 days)
Breakfast Included
20% OFF$476.44

$381.15

Includes taxes & fees

Guest Reviews

8.6
Excellent2261 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.7
Service9.6
Location9.2
Room Quality7.7
Amenities8.7
Value for Money8.1
Food and Beverage8.7
Overall Experience9.2

Select topics to read reviews

M
MartingbGB
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Excellent"

10.0

Excellent location, staff helpful and great value for the stay. Special mention for Talar on reception who was particularly helpful

Nothing

Helpful?
M
MdgbGB
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0
Helpful?
E
EmmagbGB
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Great value for money, modern and clean"

9.0

Location, clean and spacious

Nothing!

Helpful?
M
Ming LowgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Great stay"

8.0

Helpful check in from Talar. Room was comfortable and had a nice view of the canal.

Helpful?
A
AurelgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"a little expensive, the room for 2 people could change a little, bathrobe, slippers, toothpaste, toothbrush, considering"

10.0

Hello, I was warmly welcomed like every time I go to your place. The reception, restaurant and cafe are clean, the staff at the reception are smiling and the welcome procedures went very quickly.

clean, airy, close to all shops, restaurants, seafront

Helpful?
A
AmandaMarkWalesgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Already talking about coming back."

9.0

The staff were welcoming and friendly, gave us all the information we needed during our stay. The room was large with a big comfortable bed. The bathroom was equipped with separate lovely body wash, moisturiser, shampoo AND a conditioner which is unusual to see these days! The towels were lovely and fluffy and nice and big. The only negative we would say about the bathroom, whilst it was esthetically pleasing, the sink didn't empty fully, water didn't drain fully down the plug hole. In the main area, it would have been useful to have a mirror other than on the door. Location is brilliant to the main areas of Birmingham city centre, no more than 15 minutes walk from New Street Station, be mindful one route from Google maps will take you up a steep hill for those who struggle slightly!

Breakfast for us was a little disappointing, as it had been in the warmers too long, with the bacon, mushrooms and scrambled eggs being very dry and there were no beans. We went down for breakfast around 09:30, this may have had something to do with it. This said there was plenty of choice on the continental side of the menu which was all lovely and fresh.

Helpful?
S
ScottygbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Excellent"

8.0
Helpful?
G
GuygbGB
Verified booking
couple
Standard Room
Stayed in May 24, 2026

"A nice stay, breakfast staff could be more attentive"

8.0

Nice location and clean hotel reception staff very nice and helpful.

The only complaint was that at breakfast we were shown to our table and then we did not see one member of breakfast staff after that. Nobody came over to ask us if there was anything else we required or to offer a different variety of eggs available for breakfast.

Helpful?
6
65sanjayt
Verified booking
Friends getaway
Standard Room
Stayed in May 23, 2026

"Exceptional staff - especially Orkhed"

10.0

The hotel was well situated in town - the room was nice and also had a great view of the canal. The main plus point was the staff - they were great, especially Orkhed - who went out of her way to provide exceptional service.

Helpful?
J
JonathanusUS
Verified booking
couple
Standard Room
Stayed in May 22, 2026

"Exceptional"

9.0
Helpful?
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