Comfort Inn & Suites Grafton-Cedarburg

Hotel lobby renovation was nice. The room smelled damp and old. The carpet was stained and the sheets were also washed but stained as well. The continental breakfast was free but the eggs and sausage were horrible. Will not stay again unless it is the only place available.

Hotel was convenient for our travel plans. It was relatively clean. Hotel staff was not friendly, nor helpful upon check in. The breakfast had minimal food and after I got hard, stuck to the pan eggs, there was no warm food out and the tables were not cleaned. An older gentleman, with a cane sat there for a good 10 minutes waiting for eggs to be replenished. Finally, I went over to the kitchen area, knocked and knocked to see if I could get some assistance (food for him). Finally, we saw a woman standing back there, watching a movie on her phone. She did not speak English. She said something ( I think) about eggs and meat, 10 minutes.... The second day of our stay my son was stopped on his way back from Starbucks at 7:00 AM and told we had to be out of the hotel by 9:00 AM - because they were cutting off all the power in the hotel. We received a call at 7:45 AM to the room that we needed to be out by 9:00AM. (Check out was supposed to be at 11:00 AM.) We hurried to get out. No breakfast, no apology. The front desk person did recommend a good breakfast place to us, however good; it still cost us $35.00. We expressed our disappointment with the person at the front desk upon leaving and she said she would note it on our card. No one reached out to us. Very disappointing. Will never stay there again.

Property was average. Staff was unfriendly, except for one gentleman that I believe was mantenance staff. Area felt very safe. Breakfast would have been above average if all of the options were stocked.

Rooms musty smelling and damp. Damaged walls. Breakfast not worth visiting-rock hard bagels, watered down juice. Front desk checkin guy at 12:30 am was kind and helpful.

Hot tub and pool were added value.

Smells like it needs a deep cleaning but tolerable as there are some air fresheners. Would recommend bringing your own.

breakfast was good

facilities need updating, painting, furniture fabric & scratches

Downtown cedarburg is great and this property is close by. But for the love of GOD clean the pool

Huge moisture problem. Musty smell. Towels, sheets, clothing stayed wet!

Older hotel. Wifi was extremely slow (3-5 mbps/sec up and down).

Very nice place