Quality Inn & Suites at Coos Bay

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Free hot chocolate, tea and coffee. Eggs and sausage breakfast.

Things happen. I understand one or 2 things but a while hiccup episode. I was booked into the first room wrong. Walked back up to desk and they “ upgraded “ us at no additional charges. I already paid for that particular room to meet my parties accommodations. 2 things I go for 1)free HOT breakfast. Yes it was. Had waffles and eggs and sausage. Was happy with that and even told the staff that. Washer in the laundry room was broken. Jacuzzi was drained day. We got there stating two days in a row It would be open at 10 AM. We were lied to both days. Found out there was a water leak under it but didnt want to tell us. They told a lie and I repeated what they have been saying to make it make sense. No signs were posted until I talked to staff. TV froze. Had to wait one hour until maintenance came and had to follow it up with a phone call in order to get him actually out there. Missed our excursion time. Refrigerator was not even cool enough to keep our leftover pizza cold. We were there for 3 nights. They took the trash cans i tied up and put outside still in the can. No trash bags. I was already over asking them for things. We paid $450 for three nights for two beds and a couch. I was compensated $40 for the inconvenience with much pushback and attitude. This $40 covered my taxes for the room. I was not given actual refund into my bank. I was given $40 CREDIT for Booking.com. Very upsetting with this booking will not be booking here ever again. I’m also kind of upset with booking.com because I was credited $40 in credits for the website. I feel like every single customer service person I had was wonderful and held up to my expectations. There should be someone to look at what the crediting would be from these other third parties. I was awarded 8.8% of my $450. I tip double that. Take accountability and make things right booking.com. Should also be willing to provide a matching amount of percentage to my credit.

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Good location, I felt safe staying by myself. The parking lot was well lit which I appreciated since I arrived late at night. Room was very clean. I would definitely stay here again.

The front desk team was very friendly.

Loved it. Very clean and great value!

Nothing... absolutely nothing!

It was dirty, it was loud , there were huge gaps between the door and frame that let in lots of light and cold air, the shampoo and conditioner smell terrible not to mention the water doesn't get hot it barely gets warm for a few minutes and then your shower turns ice cold and when I mean ice cold I mean ice cold the free breakfast was absolutely terrible there was not a single Pleasant thing about staying here not to mention it was extremely overpriced!

I've stayed here several times. Nice place. A little dated, but still a good place to rest your weary bones. Overall clean, safe, you don't have to worry about seedy people hanging around. Staff was accommodating.

Really nothing negative here.