Eurostars Al-Ándalus Palace

This was a lovely hotel to stay in, it was an easy 1 bus trip into town in a nice location with a few shops nearby what had the essentials. It had a good size pool and a nice food and drink. Would definitely recommend this place as the bedrooms were a good size with an amazing shower and cleaned every day with new everything. Staff were friendly and accommodating and the atmosphere when they had live music some nights which was great. The only small issue they had was closing the pool for 1 day.

Had to spend a long period in south of Seville and picked this hotel originally because of its preferred location. Upon arrival I realised this is a busy hotel that hosted lots of group tourists and events. With group tourists came late night returns and early check outs, and if one wishes to sleep better one can ask front desk staff to try arrange a room further away from short term travellers. I stayed in 3 different rooms in total, and the club room offered a more quiet environment compared to the other 2 normal rooms. Cannot blame other travellers for their schedules, but maybe if the hotel would renovate in future the owner/operator could focus on improving soundproof. All amenities in room were great. Bedding and pillows were comfortable. Big plus was the relatively low price and wide choice of food available both at buffet breakfast and Reverso restaurants. Staff were also helpful on handling enquiries and resolving issues.

Overall very good. The hotel sits outside of the city. Approximately 20 minutes on a bus or 10 minutes in a taxi. The closest bus stop is a 7 minute walk. A No3 or No34 will take you right into the city centre for €1.40 each way. The taxi rank is outside the hotel and this will cost Approximately €11.00 The hotel is large and the function rooms seem busy with different events. Rooms are clean and made up daily. Air con works, slightly noisy. Breakfast was plentiful with a nice selection of hot, cold, fruits and pastries. Also plenty of coffee machines so there was little to no queuing. Staff were efficient and polite. We checked out at 12 but didn't need to leave the for the airport until 430pm. We used the pool and sunbathed for the day. Unfortunately they couldn't accommodate our request for somewhere to change/shower before we departed. This is something we have become accustomed to in other hotels. Plenty of drinking water available at reception. No charge for pool towels and no charge or deposit needed for the room safe. Pool area was clean and surprisingly wasn't busy at all. Tourist information desk was staffed all day everyday. We found this very useful. Push bikes available to hire for €18/day

I went here in July this year with my 5 year old son. We had an excellent time, the hotel was big and very clean. All of the staff from the reception and bars to the cleaners were all lovely and very polite. The hotel was in a great location 2 minutes from the stadium and about 10 min taxi ride from the city centre. We had a great time and we will be booking to go on our boys trip there again next year only this time for a bit longer.

Second time staying at Silken and just as good as the first time round. Check-in was smooth and we were greeted by a lovely guy. Our room was ready on our arrival at 12ish PM. This time we stayed in a room with a balcony which I’d highly recommend choosing. The air con is okay and the water pressure is okay (expected though). Rooms are clean and we had ours cleaned each day. Leave a note to ask for new towels every couple of days otherwise they won’t be changed. The pool area is very busy, especially at the weekends but we always managed to get beds in the place we wanted. I would say there aren’t enough umbrellas to the amount of Sun beds - this doesn’t usually bother me but in 43 degree heat it was a need to get one on some days. There is sometimes a bad smell coming from the pool especially later in the days. We think it comes from the showers around the pool. Very popular for kids this time of year which we were prepared for. Does mean it’s not a very relaxing experience in the pool as it’s not big enough for the amount of kids and people. This didn’t spoil our experience though. The breakfast was great, a huge selection which was great for a week’s stay and not wanting to eat the same thing every day. Never had any problems getting a table at breakfast. The pool bar is great. We wished it stayed open for food in the evenings sometimes like it was last time we stayed but this was in 2022. There are some bad reviews about lack of English but we didn’t have this experience. We were able to speak in a mix of the few bits we knew in Spanish and English and had no troubles at all. Negatives - The shallow kids pool is very dirty. First time round I loved sitting in there and reading but I couldn’t this time because it was filthy. We didn’t see it getting cleaned while we were there. The restaurant inside at the hotel is not good, and would not eat here next time. I tried it both times I’ve stayed and the food was bad both times. We had to send our food back because it wasn’t properly cooked and just lacks flavour. This is why it can’t be a 5/5. Overall we’d stay here again.

Fantastic hotel. Lovely decor and furnishings. Staff very friendly and helpful. Rooms were good. Breakfast was delicious. Great swimming pool.

I chose this hotel for the use of its gym. It boasts about it on its website “ we offer our wellness center, equipped with a wide variety of machines to perform your favourite exercise”. However this is not the case. It is closed, no open date. No communication to say this would be the case and I believe it’s been closed for over a week now. The hotel do not care enough to offer do anything about this. It would have been easy for them to get me a €15 membership for a week at a local gym, but no … not a great experience here at all. Disappointing.

Perfect location. Will definitely be coming back.

Great hotel! Exterior surroundings outside were gorgeous so was the interior! Location is great and you can easily walk to many things. Staff are so lovely and helpful and friendly.

Tout est parfait ! Bien situé et personnel accueillant et très belles installations. Le seul hic le prix du déjeuner buffet à 19 euro ! C’est exagéré!