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8 / 10 Guest Rating

SureStay InnSuites Phoenix Hotel & Suites by Best Western

1615 E Northern Ave, Phoenix, Arizona, 85020, Phoenix, US

SureStay InnSuites Phoenix Hotel & Suites by Best Western - main view

About the Property

Recreational Amenities: Make a splash in the outdoor pool, relax in the spa tub, or break a sweat at the fitness center.
Featured Amenities: Enjoy complimentary Wi-Fi, concierge services, and a business center for all your needs.
Convenient Location: Situated close to Phoenix Mountains Preserve and just a short drive from popular attractions like Grand Canyon University and Phoenix Convention Center.

Get ready to experience the best of Phoenix at Best Western InnSuites Phoenix Hotel & Suites.

Facilities & Amenities

Free breakfast
Fitness facilities
Health or beauty spa nearby
Express check-out
Parasailing nearby
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Concierge service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 7:00 AM to 10:00 PM.The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite, 1 Queen Bed, Non Smoking - Photo 1
Junior Suite, 1 Queen Bed, Non Smoking - Photo 2
Junior Suite, 1 Queen Bed, Non Smoking - Photo 3
Junior Suite, 1 Queen Bed, Non Smoking - Photo 4
Junior Suite, 1 Queen Bed, Non Smoking - Photo 5
1/5

Junior Suite, 1 Queen Bed, Non Smoking

1 Queen BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Suite-1 Queen Bed, Non-Smoking, 2 Rooms, Sofabed, Living Room, Microwave And Mini-Refrigerator, Wi-F

Non-refundable
Breakfast Included
20% OFF$97.36

$77.89

Includes taxes & fees
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 1
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 2
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 3
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 4
1/4

Standard Studio, 1 King Bed, Accessible, Non Smoking

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Roll-in showerNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Wi-Fi, Non-Smoking

Non-refundable
Room Only
20% OFF$92.5

$74

Includes taxes & fees

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Wi-Fi, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$103.38

$82.7

Includes taxes & fees
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 4
1/4

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

King Studio

Non-refundable
Room Only
20% OFF$92.5

$74

Includes taxes & fees

King Studio

Non-refundable
Breakfast Included
20% OFF$102.84

$82.27

Includes taxes & fees
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 4
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 5
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 6
1/6

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

Non-refundable
Room Only
20% OFF$101.51

$81.21

Includes taxes & fees

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

Non-refundable
Breakfast Included
20% OFF$109.81

$87.85

Includes taxes & fees
Junior Suite, 1 Double Bed, Non Smoking - Photo 1
Junior Suite, 1 Double Bed, Non Smoking - Photo 2
Junior Suite, 1 Double Bed, Non Smoking - Photo 3
Junior Suite, 1 Double Bed, Non Smoking - Photo 4
1/4

Junior Suite, 1 Double Bed, Non Smoking

1 Double BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Suite 1 Double Bed Non Smoking (Living Room)

Non-refundable
Breakfast Included
20% OFF$105.96

$84.77

Includes taxes & fees
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 4
1/4

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 Double Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

Non-refundable
Room Only
20% OFF$92.5

$74

Includes taxes & fees

2 Double Beds, Non-Smoking, Microwave and Mini-Refrigerator, Wi-Fi

Non-refundable
Breakfast Included
20% OFF$100.84

$80.67

Includes taxes & fees
Standard Room, 2 Double Beds, Non Smoking - Photo 1

Standard Room, 2 Double Beds, Non Smoking

2 Double BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 Double Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi, Continental Breakfast

Non-refundable
Breakfast Included
20% OFF$80.96

$64.77

Includes taxes & fees
Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed) - Photo 1

Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

1 Queen BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Suite-1 Queen Bed, Non-Smoking, 2 Rooms, Living Room, Work Desk, Microwave And Mini-Refrigerator, Wi

Non-refundable
Breakfast Included
20% OFF$128.89

$103.11

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 1

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

accessible - 1 king, mobility accessible, roll in shower, microwave and mini-refrigerator, wi-fi, no

Non-refundable
Breakfast Included
20% OFF$80.96

$64.77

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking - Photo 1

Standard Room, 1 King Bed, Non Smoking

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$80.96

$64.77

Includes taxes & fees
Suite, 1 Double Bed, Non Smoking (Living Room) - Photo 1

Suite, 1 Double Bed, Non Smoking (Living Room)

1 Double BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Suite-1 Double Bed, Non-Smoking, 2 Rooms, Living Room, Work Desk, Microwave And Mini-Refrigerator, W

Non-refundable
Breakfast Included
20% OFF$91.9

$73.52

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking - Photo 1

Standard Room, 2 Queen Beds, Non Smoking

2 Queen BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 queen beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$86.44

$69.15

Includes taxes & fees

Guest Reviews

8
Excellent151 verified reviews
AI Summary

Guests highly rate the clean room with necessary amenities and frequently praise the friendly front desk staff.

Categories

Cleanliness6.3
Service7.8
Location9.3
Room Quality8.8
Amenities8.8
Value for Money7.3
Food and Beverage6.3
Overall Experience9.3

Select topics to read reviews

M
Maxine
Verified booking
Standard Room
Stayed in Jun 27, 2025

"Ok place to stay. "

6.0

Check in and out was easy. The room was clean however there’s plenty of dust around the bedding. The bed wasn’t comfortable and there were only three pillows. No amenities, only two towels for shower and hand wash. Fridge wasn’t working well. Breakfast was ok; no fresh fruits or juice. Parking was ample.

Helpful?
M
Matt
Verified booking
partner
Standard Room
Stayed in Jun 26, 2025

"Exceptional"

10.0

Very sweet and accomadating staff . Pool and hot tub were great. Hot tub was hot and pool was cool even on a 103 drgree phoenix day. Nice room . Enjoyed our stay

Helpful?
I
ISAIAS JUNIOR
Verified booking
family
Standard Room
Stayed in Jun 24, 2025

"Good"

6.0

It was ok. Not my favorite

Helpful?
L
Laura
Verified booking
partner
Standard Room
Stayed in Jun 15, 2025

"Exceptional"

10.0

Everything was well kept! No issues checking in or out! Pool was amazing. Only thing was a little critter (centipede) decided to join us in our room. Other than that amazing experience!

Helpful?
M
Melanie
Verified booking
Standard Room
Stayed in Jun 13, 2025

"Good"

6.0

Helpful?
K
Kevin
Verified booking
Standard Room
Stayed in Jun 12, 2025

"Excellent"

8.0

Good basic hotel in need of renovations. Great area for stores.

Helpful?
C
COURTNEY
Verified booking
partner
Standard Room
Stayed in Jun 11, 2025

"Good"

6.0

The woman that checked us in was amazing and that is the only reason for the 3 stars. If it was not for her i would give 1. The vending machine is too expensive, the pool does not get cleaned out, they never have towels, the room is outdated, garbage was left out our whole stay, breakfast was okay, parking is great, finding the place when not familar sucks. We could not even hook up a console to the tv. Gentalmen that gave us our extended stay charged us for the same price as staying for 2 days and never asked for room to be cleaned. I will say again the woman who checked us in was accomadating and amazing. The pool is open and theres no security. There were lights out. Seemed like i needed to bring protection and i did not.

Helpful?
J
Joseph
Verified booking
Standard Room
Stayed in Jun 10, 2025

"Average hotel/room "

6.0

Hotel room was pretty basic, not anything fancy. Lots of parking. Surrounding area is okay. Breakfast was pretty bad with almost no options available. Pool area is okay.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 9, 2025

"Terrible "

6.0

The front desk was being helpful but the housekeeping didn't do their jobs and we had to ask for towels 3 days in a row to get some and toilet paper. The beds were all uncomfortable and it was painful to get out of them in the morning.

Helpful?
C
Cheryl
Verified booking
pet
Standard Room
Stayed in Jun 8, 2025

"Exceptional"

10.0

The staff was attentive and beyond amazing. A beautiful setting tucked away in a lovely place. The setting was beautiful with nature surrounding. I was treated and felt like I was at a five star resort. The breakfast was amazing also. A surprisingly quaint experience.

Helpful?
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