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8 / 10 Guest Rating

SureStay InnSuites Phoenix Hotel & Suites by Best Western

1615 E Northern Ave, Phoenix, Arizona, 85020, Phoenix, US

SureStay InnSuites Phoenix Hotel & Suites by Best Western - main view

About the Property

Recreational Amenities: Make a splash in the outdoor pool, relax in the spa tub, or break a sweat at the fitness center.
Featured Amenities: Enjoy complimentary Wi-Fi, concierge services, and a business center for all your needs.
Convenient Location: Situated close to Phoenix Mountains Preserve and just a short drive from popular attractions like Grand Canyon University and Phoenix Convention Center.

Get ready to experience the best of Phoenix at Best Western InnSuites Phoenix Hotel & Suites.

Facilities & Amenities

Free breakfast
Fitness facilities
Health or beauty spa nearby
Express check-out
Parasailing nearby
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Concierge service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 7:00 AM to 10:00 PM.The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite, 1 Queen Bed, Non Smoking - Photo 1
Junior Suite, 1 Queen Bed, Non Smoking - Photo 2
Junior Suite, 1 Queen Bed, Non Smoking - Photo 3
Junior Suite, 1 Queen Bed, Non Smoking - Photo 4
Junior Suite, 1 Queen Bed, Non Smoking - Photo 5
1/5

Junior Suite, 1 Queen Bed, Non Smoking

1 Queen BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Suite-1 Queen Bed, Non-Smoking, 2 Rooms, Sofabed, Living Room, Microwave And Mini-Refrigerator, Wi-F

Non-refundable
Breakfast Included
20% OFF$97.36

$77.89

Includes taxes & fees
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 1
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 2
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 3
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 4
1/4

Standard Studio, 1 King Bed, Accessible, Non Smoking

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Roll-in showerNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Wi-Fi, Non-Smoking

Non-refundable
Room Only
20% OFF$92.5

$74

Includes taxes & fees

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Wi-Fi, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$103.38

$82.7

Includes taxes & fees
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 4
1/4

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

King Studio

Non-refundable
Room Only
20% OFF$92.5

$74

Includes taxes & fees

King Studio

Non-refundable
Breakfast Included
20% OFF$102.84

$82.27

Includes taxes & fees
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room) - Photo 1
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room) - Photo 2
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room) - Photo 3
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room) - Photo 4
1/4

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

1 Queen BedLayout - Separate living roomInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Desk, safe, and free newspaper; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorDeskMicrowave

Suite-1 Queen Bed

Non-refundable
Breakfast Included
20% OFF$101.38

$81.1

Includes taxes & fees
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 4
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 5
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 6
1/6

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

Non-refundable
Breakfast Included
20% OFF$95.19

$76.15

Includes taxes & fees
Junior Suite, 1 Double Bed, Non Smoking - Photo 1
Junior Suite, 1 Double Bed, Non Smoking - Photo 2
Junior Suite, 1 Double Bed, Non Smoking - Photo 3
Junior Suite, 1 Double Bed, Non Smoking - Photo 4
1/4

Junior Suite, 1 Double Bed, Non Smoking

1 Double BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Suite 1 Double Bed Non Smoking (Living Room)

Non-refundable
Breakfast Included
20% OFF$105.96

$84.77

Includes taxes & fees
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 4
1/4

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 Double Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

Non-refundable
Breakfast Included
20% OFF$89.14

$71.31

Includes taxes & fees
Standard Room, 2 Double Beds, Non Smoking - Photo 1

Standard Room, 2 Double Beds, Non Smoking

2 Double BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 Double Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi, Continental Breakfast

Non-refundable
Breakfast Included
20% OFF$80.96

$64.77

Includes taxes & fees
Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed) - Photo 1

Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

1 Queen BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

SUITE QUEEN BED NON SMOKING

Non-refundable
Breakfast Included
20% OFF$101.96

$81.57

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 1

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

accessible - 1 king, mobility accessible, roll in shower, microwave and mini-refrigerator, wi-fi, no

Non-refundable
Breakfast Included
20% OFF$80.96

$64.77

Includes taxes & fees
Suite, 1 Queen Bed, Non Smoking (Living Room) - Photo 1

Suite, 1 Queen Bed, Non Smoking (Living Room)

1 Queen BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Suite-1 Queen Bed, Non-Smoking, 2 Rooms, Living Room, Work Desk

Non-refundable
Breakfast Included
20% OFF$134

$107.2

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking - Photo 1

Standard Room, 1 King Bed, Non Smoking

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$80.96

$64.77

Includes taxes & fees
Suite, 1 Double Bed, Non Smoking (Living Room) - Photo 1

Suite, 1 Double Bed, Non Smoking (Living Room)

1 Double BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Suite-1 Double Bed, Non-Smoking, 2 Rooms, Living Room, Work Desk, Microwave And Mini-Refrigerator, W

Non-refundable
Breakfast Included
20% OFF$91.9

$73.52

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking - Photo 1

Standard Room, 2 Queen Beds, Non Smoking

2 Queen BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 queen beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$86.44

$69.15

Includes taxes & fees

Guest Reviews

8
Excellent151 verified reviews
AI Summary

Guests highly rate the clean room with necessary amenities and frequently praise the friendly front desk staff.

Categories

Cleanliness6.3
Service7.8
Location9.3
Room Quality8.8
Amenities8.8
Value for Money7.3
Food and Beverage6.3
Overall Experience9.3

Select topics to read reviews

N
Nicholas
Verified booking
Standard Room
Stayed in May 13, 2025

"Good"

6.0

Just an average dated hotel with a very noisy in room air conditioner.

Helpful?
M
Matt
Verified booking
family
Standard Room
Stayed in May 11, 2025

"Good"

4.0

The room was not serviced regularly, and we had to have our cards re-keyed almost every night, whic was an inconvenience when returning later in the evening. Evening desk attendant was unenthusiastic and I felt as if I was inconveniencing him askonf for help.

Helpful?
C
Cmi
Verified booking
Standard Room
Stayed in May 10, 2025

"Exceptional"

10.0

Nice people

Helpful?
C
Craig
Verified booking
Standard Room
Stayed in May 9, 2025

"Exceptional"

10.0

Nice Lobby. Good breakfast included

Helpful?
R
robert
Verified booking
partner
Standard Room
Stayed in May 6, 2025

"Good"

2.0

No bar soap available, was told franchise in transition. Tub faucet was erratic. Booked for two days and was told only one so they packed our lugged when we were out on business.

Helpful?
P
Paul
Verified booking
Standard Room
Stayed in May 4, 2025

"Exceptional"

10.0

Was able to check in a little early with no problems. Staff was quick and friendly.

Helpful?
M
MARKEYA
Verified booking
Standard Room
Stayed in May 3, 2025

"I wouldnt stay here!"

2.0

The women were great that were there in the morning but the man in the evening/nights was absolutely horrible. He was rude and short with us. My dad ia handicapped and he argued with us about not having a room for him downstairs. He finally gave him one and then was like your daughter is stayinf upstairs. The shower didnt work in his room and we never received towels.

Helpful?
E
Emily
Verified booking
Standard Room
Stayed in Apr 28, 2025

"Terrible customer service"

6.0

They wouldn't give us hand soap for the sink, said we couldn't have extra towels, and the fridge was broken and smelled but they never came to fix it.

Helpful?
B
Beatriz
Verified booking
Standard Room
Stayed in Apr 28, 2025

"Good"

4.0

Place is way over priced. Breakfast was decent but place is very ran down.

Helpful?
G
Gabriel
Verified booking
Standard Room
Stayed in Apr 27, 2025

"Muy recomendable"

10.0

Desayuno muy completo. Habitaciones limpias y comodas

Helpful?
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