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8 / 10 Guest Rating

SureStay InnSuites Phoenix Hotel & Suites by Best Western

1615 E Northern Ave, Phoenix, Arizona, 85020, Phoenix, US

SureStay InnSuites Phoenix Hotel & Suites by Best Western - main view

About the Property

Recreational Amenities: Make a splash in the outdoor pool, relax in the spa tub, or break a sweat at the fitness center.
Featured Amenities: Enjoy complimentary Wi-Fi, concierge services, and a business center for all your needs.
Convenient Location: Situated close to Phoenix Mountains Preserve and just a short drive from popular attractions like Grand Canyon University and Phoenix Convention Center.

Get ready to experience the best of Phoenix at Best Western InnSuites Phoenix Hotel & Suites.

Facilities & Amenities

Free breakfast
Fitness facilities
Health or beauty spa nearby
Express check-out
Parasailing nearby
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Concierge service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 7:00 AM to 10:00 PM.The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite, 1 Queen Bed, Non Smoking - Photo 1
Junior Suite, 1 Queen Bed, Non Smoking - Photo 2
Junior Suite, 1 Queen Bed, Non Smoking - Photo 3
Junior Suite, 1 Queen Bed, Non Smoking - Photo 4
Junior Suite, 1 Queen Bed, Non Smoking - Photo 5
1/5

Junior Suite, 1 Queen Bed, Non Smoking

1 Queen BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Suite-1 Queen Bed, Non-Smoking, 2 Rooms, Sofabed, Living Room, Microwave And Mini-Refrigerator, Wi-F

Non-refundable
Breakfast Included
20% OFF$97.36

$77.89

Includes taxes & fees
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 1
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 2
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 3
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 4
1/4

Standard Studio, 1 King Bed, Accessible, Non Smoking

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Roll-in showerNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Wi-Fi, Non-Smoking

Non-refundable
Room Only
20% OFF$92.5

$74

Includes taxes & fees

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Wi-Fi, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$103.38

$82.7

Includes taxes & fees
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 4
1/4

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

King Studio

Non-refundable
Room Only
20% OFF$92.5

$74

Includes taxes & fees

King Studio

Non-refundable
Breakfast Included
20% OFF$102.84

$82.27

Includes taxes & fees
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room) - Photo 1
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room) - Photo 2
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room) - Photo 3
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room) - Photo 4
1/4

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

1 Queen BedLayout - Separate living roomInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Desk, safe, and free newspaper; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorDeskMicrowave

Suite-1 Queen Bed

Non-refundable
Breakfast Included
20% OFF$101.38

$81.1

Includes taxes & fees
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 4
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 5
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 6
1/6

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

Non-refundable
Room Only
20% OFF$101.51

$81.21

Includes taxes & fees

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

Non-refundable
Breakfast Included
20% OFF$109.81

$87.85

Includes taxes & fees
Junior Suite, 1 Double Bed, Non Smoking - Photo 1
Junior Suite, 1 Double Bed, Non Smoking - Photo 2
Junior Suite, 1 Double Bed, Non Smoking - Photo 3
Junior Suite, 1 Double Bed, Non Smoking - Photo 4
1/4

Junior Suite, 1 Double Bed, Non Smoking

1 Double BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Suite 1 Double Bed Non Smoking (Living Room)

Non-refundable
Breakfast Included
20% OFF$105.96

$84.77

Includes taxes & fees
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 4
1/4

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 Double Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

Non-refundable
Breakfast Included
20% OFF$88.86

$71.09

Includes taxes & fees
Standard Room, 2 Double Beds, Non Smoking - Photo 1

Standard Room, 2 Double Beds, Non Smoking

2 Double BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 Double Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi, Continental Breakfast

Non-refundable
Breakfast Included
20% OFF$80.96

$64.77

Includes taxes & fees
Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed) - Photo 1

Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

1 Queen BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

SUITE QUEEN BED NON SMOKING

Non-refundable
Breakfast Included
20% OFF$101.96

$81.57

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 1

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

accessible - 1 king, mobility accessible, roll in shower, microwave and mini-refrigerator, wi-fi, no

Non-refundable
Breakfast Included
20% OFF$80.96

$64.77

Includes taxes & fees
Suite, 1 Queen Bed, Non Smoking (Living Room) - Photo 1

Suite, 1 Queen Bed, Non Smoking (Living Room)

1 Queen BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Suite-1 Queen Bed, Non-Smoking, 2 Rooms, Living Room, Work Desk

Non-refundable
Breakfast Included
20% OFF$133.59

$106.87

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking - Photo 1

Standard Room, 1 King Bed, Non Smoking

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$80.96

$64.77

Includes taxes & fees
Suite, 1 Double Bed, Non Smoking (Living Room) - Photo 1

Suite, 1 Double Bed, Non Smoking (Living Room)

1 Double BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Suite-1 Double Bed, Non-Smoking, 2 Rooms, Living Room, Work Desk, Microwave And Mini-Refrigerator, W

Non-refundable
Breakfast Included
20% OFF$91.9

$73.52

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking - Photo 1

Standard Room, 2 Queen Beds, Non Smoking

2 Queen BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 queen beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$86.44

$69.15

Includes taxes & fees

Guest Reviews

8
Excellent151 verified reviews
AI Summary

Guests highly rate the clean room with necessary amenities and frequently praise the friendly front desk staff.

Categories

Cleanliness6.3
Service7.8
Location9.3
Room Quality8.8
Amenities8.8
Value for Money7.3
Food and Beverage6.3
Overall Experience9.3

Select topics to read reviews

M
Mary
Verified booking
partner
Standard Room
Stayed in Apr 14, 2025

"Excellent"

8.0

This hotel was conveniently located, clean, and in good shape for an older property. The staff was friendly and accommodating.

Helpful?
N
Nicole
Verified booking
partner
Standard Room
Stayed in Apr 10, 2025

"Exceptional"

10.0

The room was very nice and clean. The price was affordable. We stayed in the Jr 1 bedroom Suite which was nice and roomy! Thank you for the stay!

Helpful?
S
Steven
Verified booking
Standard Room
Stayed in Apr 10, 2025

"Clean and affordable"

10.0

Perfect for my father visiting from out of town. He reported friendly staff and comfortable room. Thank you!

Helpful?
I
Irene
Verified booking
Standard Room
Stayed in Apr 9, 2025

"Bring your own shampoo & bar soap."

6.0

Safer part of town. Started with needing to request wash cloths because the ones in the room were dirty and stuffed under the bathroom sink. Then when in shower to discover no body wash. Went to front desk to ask for body wash but none…no bar of soap either. Very loud a/c unit. In Phx for business but would not stay here again.

Helpful?
S
Sara
Verified booking
partner
Standard Room
Stayed in Apr 9, 2025

"Good"

4.0

This is more like a motel. Pictures are deceiving! Outside our hotel full of cigarette butts. Tiles broken on path. No soap at sink. Only one wash cloth.Good points- Beds were comfortable. Breakfast did have bacon. Surrounding area nice. We would not stay here again.

Helpful?
J
Jacob
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2025

"Exceptional"

10.0

Evette was absolutely amazing ! Very accommodating and super sweet. We traveled from cali with kids she made check in super quick and easy! Only complaint would be the road next to the hotel is very traveled on. So you do hear the highway. Other than that it was a good spot.

Helpful?
E
Emilia
Verified booking
family
Standard Room
Stayed in Apr 1, 2025

"Good"

2.0

I am shocked with how deceived I was by this "hotel" in person. Full breakfast... more like just sausages and waffles fruit, juice machine.. empty the entire time. Coffee machines were broken. Our ceiling fell in the bathroom during our stay and all we were offered was to switch rooms. Housekeeping came once, thr 4 nights we spent there. Not impressed and wish I stayed somewhere else.

Helpful?
S
Stacey
Verified booking
family
Standard Room
Stayed in Mar 30, 2025

"Good"

6.0

Rooms were clean. Towels and soap were in short supply in the room even when requested them. Quiet and safe place to sleep. Building needs repairs externally. Breakfast food was fine but juice drink machine was broken.

Helpful?
J
Jennifer
Verified booking
Standard Room
Stayed in Mar 30, 2025

"Never again!"

2.0

Need better customer service… No hand soap, no washcloths, regular light in bathroom very hot over toilet, had to turn off when in there, pillows looked like they belonged on a couch (photo), claimed to have cloud nine pillow top beds and did not! Had something on ceiling with lights that wouldn’t stop flashing during the night.

Helpful?
J
Judith
Verified booking
Standard Room
Stayed in Mar 26, 2025

"Excellent"

8.0

Twice I called the desk after 9pm to set up a wake-up call. No answer.

Helpful?
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