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8 / 10 Guest Rating

SureStay InnSuites Phoenix Hotel & Suites by Best Western

1615 E Northern Ave, Phoenix, Arizona, 85020, Phoenix, US

SureStay InnSuites Phoenix Hotel & Suites by Best Western - main view

About the Property

Recreational Amenities: Make a splash in the outdoor pool, relax in the spa tub, or break a sweat at the fitness center.
Featured Amenities: Enjoy complimentary Wi-Fi, concierge services, and a business center for all your needs.
Convenient Location: Situated close to Phoenix Mountains Preserve and just a short drive from popular attractions like Grand Canyon University and Phoenix Convention Center.

Get ready to experience the best of Phoenix at Best Western InnSuites Phoenix Hotel & Suites.

Facilities & Amenities

Free breakfast
Fitness facilities
Health or beauty spa nearby
Express check-out
Parasailing nearby
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Concierge service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 7:00 AM to 10:00 PM.The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite, 1 Queen Bed, Non Smoking - Photo 1
Junior Suite, 1 Queen Bed, Non Smoking - Photo 2
Junior Suite, 1 Queen Bed, Non Smoking - Photo 3
Junior Suite, 1 Queen Bed, Non Smoking - Photo 4
Junior Suite, 1 Queen Bed, Non Smoking - Photo 5
1/5

Junior Suite, 1 Queen Bed, Non Smoking

1 Queen BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Suite1 Queen Bed NonSmok 2 Room Sofabed Living Room Microwave Refrigerator WiFi Continental Breakf

Non-refundable
Breakfast Included
20% OFF$113.5

$90.8

Includes taxes & fees
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 1
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 2
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 3
Standard Studio, 1 King Bed, Accessible, Non Smoking - Photo 4
1/4

Standard Studio, 1 King Bed, Accessible, Non Smoking

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Roll-in showerNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Wi-Fi, Non-Smoking

Non-refundable
Room Only
20% OFF$92.5

$74

Includes taxes & fees

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Wi-Fi, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$103.38

$82.7

Includes taxes & fees
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 4
1/4

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

King Studio

Non-refundable
Room Only
20% OFF$92.5

$74

Includes taxes & fees

King Studio

Non-refundable
Breakfast Included
20% OFF$102.84

$82.27

Includes taxes & fees
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room) - Photo 1
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room) - Photo 2
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room) - Photo 3
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room) - Photo 4
1/4

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

1 Queen BedLayout - Separate living roomInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Desk, safe, and free newspaper; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorDeskMicrowave

Suite-1 Queen Bed

Non-refundable
Breakfast Included
20% OFF$101.38

$81.1

Includes taxes & fees
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 4
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 5
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 6
1/6

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

Non-refundable
Room Only
20% OFF$101.51

$81.21

Includes taxes & fees

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

Non-refundable
Breakfast Included
20% OFF$109.81

$87.85

Includes taxes & fees
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 4
1/4

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 Double Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

Non-refundable
Breakfast Included
20% OFF$88.86

$71.09

Includes taxes & fees
Standard Room, 2 Double Beds, Non Smoking - Photo 1

Standard Room, 2 Double Beds, Non Smoking

2 Double BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 Double Beds

Non-refundable
Breakfast Included
20% OFF$84.29

$67.43

Includes taxes & fees
Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed) - Photo 1

Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

1 Queen BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

SUITE QUEEN BED NON SMOKING

Non-refundable
Breakfast Included
20% OFF$102.99

$82.39

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 1

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Accessible - 1 King

Non-refundable
Breakfast Included
20% OFF$84.29

$67.43

Includes taxes & fees
Suite, 1 Queen Bed, Non Smoking (Living Room) - Photo 1

Suite, 1 Queen Bed, Non Smoking (Living Room)

1 Queen BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

SUITE QUEEN SIZE BED

Non-refundable
Breakfast Included
20% OFF$112.35

$89.88

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking - Photo 1

Standard Room, 1 King Bed, Non Smoking

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

1 King Bed

Non-refundable
Breakfast Included
20% OFF$84.29

$67.43

Includes taxes & fees
Suite, 1 Double Bed, Non Smoking (Living Room) - Photo 1

Suite, 1 Double Bed, Non Smoking (Living Room)

1 Double BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

Suite-1 Double Bed

Non-refundable
Breakfast Included
20% OFF$95.68

$76.54

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking - Photo 1

Standard Room, 2 Queen Beds, Non Smoking

2 Queen BedsInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerRefrigeratorMicrowavePrivate bathroom

2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$89.99

$71.99

Includes taxes & fees

Guest Reviews

8
Excellent151 verified reviews
AI Summary

Guests highly rate the clean room with necessary amenities and frequently praise the friendly front desk staff.

Categories

Cleanliness6.3
Service7.8
Location9.3
Room Quality8.8
Amenities8.8
Value for Money7.3
Food and Beverage6.3
Overall Experience9.3

Select topics to read reviews

K
Kelly
Verified booking
family
Standard Room
Stayed in Mar 25, 2025

"Good"

6.0

Hotel was clean but missing a few towels in room which took a day to get. Food in breakfast area ran out and not refilled. Staff allowed a party at the pool that had music so loud no one could sleep until 9:30

Helpful?
L
Lawrence J.
Verified booking
Standard Room
Stayed in Mar 24, 2025

"Good"

2.0

Paid for our room through Expedia, never will use third party again. As for Best Western they cannot handle a simple room reservation. On Feb. 18 they handed us a key to a room opened the door not expecting to find a woman laying in bed. We were both shocked. Proceeded to the front desk it was late we were tired told them to give us another room. Okay we settled we’re laying on our beds to rest two guys scared the crap out of us trying to get in our room. The door had a chain lock. We packed our bags went to the front desk told them we were not staying give us a refund. Today March 24, still chasing down the refund of $201.61. I was supposed to have gotten an email with refund info but nope. Back to calling. Worst experience we have ever had.

Helpful?
D
Diana
Verified booking
partner
Standard Room
Stayed in Mar 23, 2025

"Good"

6.0

They ran out of breakfast, coffee too, didn’t restock.

Helpful?
A
Ann
Verified booking
Standard Room
Stayed in Mar 22, 2025

"Good"

2.0

It was quiet. Breakfast was good. Rooms were old rusty doors and bathtub rusted thru. Could not use bathtub or shower in first room had to move out of that room. 2 nd room a little better but doors and tub rusted too. Very disappointed

Helpful?
C
Christy
Verified booking
Standard Room
Stayed in Mar 22, 2025

"Safe but outside was smelly"

8.0

Very safe location but not a lot of businesses around. Breakfast was okay but typical for a continental set up. We had kids with us and a guy was sitting close by our room smoking the green stuff for hours. I know its legal but why so close to our rooms? 7/10 stars for the safe location!

Helpful?
D
Diane
Verified booking
Standard Room
Stayed in Mar 21, 2025

"Exceptional"

10.0

I didn't have any wash cloths. Besides that, everything was great.

Helpful?
C
Charmania
Verified booking
Standard Room
Stayed in Mar 21, 2025

"Good"

6.0

The room was filthy. Property was dark and felt unsafe.

Helpful?
R
Roger
Verified booking
Standard Room
Stayed in Mar 20, 2025

"Restful stay."

10.0

Restful. Thanks.

Helpful?
K
Kayla
Verified booking
family
Standard Room
Stayed in Mar 18, 2025

"Good"

6.0

Old, outdated. Shower curtain stayed open both ends. No new towels, washcloths in 5 days. Swimming pool same exact temp as hot tub. No elevator. Not worth $200/night!

Helpful?
A
Alex
Verified booking
Standard Room
Stayed in Mar 17, 2025

"Exceptional"

10.0

Average

Helpful?
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