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7.6 / 10 Guest Rating

Grand Inna Medan

JL. Balai Kota No. 2, Medan, id

Grand Inna Medan - main view

About the Property

Luxurious Stay at Grand Inna Medan

Convenient Location: Situated just a 5-minute drive from Medan Train Station, Grand Inna Medan provides easy access to banks and shopping areas, making it a perfect choice for both business and leisure travelers.

Comfortable Accommodation: The air-conditioned guestrooms at Grand Inna Medan are thoughtfully equipped with modern amenities such as a TV, seating area, and private bathrooms. Guests are also provided with hairdryers and slippers for added convenience.

Business-Friendly: For those traveling for work, Grand Inna Medan offers a well-equipped business center, ensuring that all your professional needs are met during your stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Grand Inna Medan now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.6
Very Good175 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness6.2
Service8.7
Location8.7
Room Quality6.7
Amenities8.2
Value for Money7.2
Food and Beverage7.2
Overall Experience7.8

Select topics to read reviews

A
AgotahuHU
Verified booking
couple
Standard Room
Stayed in Mar 5, 2026

"Excellent"

8.0

central place, spacious room, good view from floor 7. great value for money.

pool closes at 18:00 :( breakfast starts at 6:00 with buffet table, but staff shows up much later for serving some of the items in the buffet.

Helpful?
M
MustapamyMY
Verified booking
couple
Standard Room
Stayed in Feb 23, 2026

"Good"

6.0
Helpful?
M
MUHAMAD HAILMEmyMY
Verified booking
couple
Standard Room
Stayed in Feb 14, 2026

"Excellent"

8.0
Helpful?
N
NahidetrTR
Verified booking
couple
Standard Room
Stayed in Jan 29, 2026

"Excellent"

8.0

Location,staff and verey good breakdast.

The hotel is a bit old and needs maintenance. When we turn on the tap, muddy water comes out at first and then it returns to normal. The towels were dark/black in color and need to be replaced

Helpful?
J
JamesauAU
Verified booking
extended_group
Standard Room
Stayed in Jan 24, 2026

"Good"

3.0

The location was good, quite central

The hot and cold water were a dirty brown so no clean water. As a result I had to leave and find another hotel at short notice

Helpful?
R
Ramli Bin SyamsudinmyMY
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Very Good"

7.0
Helpful?
J
Johanna Maria GeertjenlNL
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Uitstekend!"

10.0

Het vriendelijke personeel

Helpful?
M
MelsgSG
Verified booking
couple
Standard Room
Stayed in Jan 18, 2026

"Good"

5.0
Helpful?
E
ElifauAU
Verified booking
family_with_children
Standard Room
Stayed in Jan 16, 2026

"Good location. Dirty rooms."

3.0

Location

Everything. Rooms was dirty. Staff is not friendly and welcoming. I removed the table cloth at breakfast. Cloth was full of stain. It was absolutely disgusting. Food wasn’t good at all. They can’t even make simple proper rice! I could find any milk for cereal. They only provided chocolate milk full of sugar. They even add sugar on coffee. Let us choose if we want sugar on our coffee!

Helpful?
M
MallappamyMY
Verified booking
family_with_children
Standard Room
Stayed in Jan 7, 2026

"Nice staying friendly environment"

7.0

Good tasty but less variety for vegetarian people

Staff friendly

Helpful?
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