Sleep Inn Lake Wright - Norfolk Airport

Rug needed to be cleaned or replaced. Smells

Breakfast is shared with another hotel. We stood in line for 40 min and never even ate. We just went to Wawa. The breakfast area is small and needs an upgrade it can’t handle a large crowed. Then we had a false alarm go off early in the morning.

It’s ok

It was a pleasure and convenience to stay at Sleep Inn.

The room was "accessible" to an extent but definitely not room enough to be considered truly accessible. It was tight and was hard toove around with a mobility device. The AC was not very effective either, it kept shutting off.

A great location, room and staff.

Do not stay here. Horrible hospitality and I found black mold in the room and they refused to give me any sort of real compensation. The first night of our stay I called to request an extra pillow. I was told “you have five that’s plenty we won’t give you anymore” never in my life have I experienced that but whatever. The second night my child happened to puke on a sacred pillow. I called to ask for a fresh one. I was still told no. On our fourth day of stay I found black mold all over the bathroom ceiling. I immediately went to the front desk. They told me they would “inspect” it. Long after my stay ended they finally called me back to tell me that “it wasn’t mold” I’m highly allergic so I know what it looks like. Not to mention pregnant. They said all they would do was give me 10% off the last night of my stay. I was there for five nights. Absolute bare minimum. I’m outraged. I will never stay here again. I have photo and video evidence of the mold as well and will be posting it everywhere I can. Also the breakfast really was not great. Hardly any options and everything just tasted fake.

The room I reserved had visible water damage to the bathroom door (the door was swollen and rotting on the bottom), the room smelled like mold, when I nentioned this to the desk attendant upon check-in I was told this was the only room available but I could check with the manager when they arrive in the morning. When I called to speak to the manager in the morning I was told to call back later after the manager arrived at 7am. When i did call back I was told I could move to another room but I never heard from the staff again. I work long hours and stay in choice hotels frequently but now I am looking elsewhere while in Virginia. The staff was not helpful and the room needed mold remediation.

Prostitution on the parking lot 👎

Good, but AC wasn’t working.