Sleep Inn Lake Wright - Norfolk Airport

I thought the property was just OK. They definitely need to upgrade the beds. I woke up the next morning with back pain.

I liked the room, but I did not like the fact that there were no lamps in the room. I had to get up in the dark to search for the wall switch. That was not good! Otherwise, the room was ok, nice and clean, and quiet.

We stayed here for an important appointment we had around, it was perfect for what we needed and very convenient. The front desk guy was really helpful and kind with a special situation we had. Breakfast was great, many stores and restaurants around. We would stay there again.

I have stayed here in the past for single night visits with my partner and never had issues. This go around, they decided to accuse me and charge me for damages to the room that were already there. Interestingly enough, staff never reported these when they cleaned the room prior to me checking in but seem to report it after the fact. The front desk offered no help to file a claim, a complaint, nothing. They had no proof that I caused the damage. So be careful, I totally feel scammed and they're running a fraud operation to get more money. Hate to lose a good, simple hotel for single night stays but I have NEVER had issues with damage anywhere I stay. I called customer relations and they didn't even agree with the circumstance and outcome and a claim was made. Take pictures and report to staff before you stay to cover yourself and prevent getting robbed!!

The hotel looks very old, in addition the sheets had a bad smell and when you enter you feel the A little dirty place. However, the staff was friendly

The hotel and grounds were clean, breakfast was basic but hot, plenty of places to eat within walking distance (less than a minute). My only complaint is the bathroom was very small.

They need new beds!

The hotel enployee was very nasty and.disrepectful and im a choice member.and will be reporting them

The hotel employee whn i check in was very disrespectful and not helpful and very unfriendly. And room had a odor

The rooms are in need of remodeling. The shower was very small. The entire bathroom only consisted of a very small shower and a toilet. Carpet was not vacuumed well and also the carpet had stains. When turning on the a/c it smelled moldy.