Sleep Inn & Suites

Property was in disgusting condition with regard to cleanliness. Room was not properly cleaned. All carpeting needs cleaning/replacing. We were, however, pleasantly dealt with when requesting a room change. The second room was marginally better. At least the lights worked.

I have stayed at this property 6 times over the past 18 or so months because it is very close to where I need to be in the Hagerstown area. This stay was for 5 nights. This was my last time! The property is not being maintained at all. The indoor pool has not been open since the first time I stayed here!!! The carpet is filthy. Pictures are missing from walls. Handles in the room are falling off. There are two sliding doors at the entrance, the outer door was open the entire time, so broke and they are not fixing it. We were on the fourth floor and the shower drain allowed 2-3 inches of water to pool while taking 5 min. showers! The elevator was out on the last night, so we had to carry our bags down. There was no hot breakfast on our last morning, but two girls sat at the front desk talking away! Too lazy to come and get the hot breakfast made! Towels are to be replaced on the third day, that didn’t happen until ask for them on the fourth day. I gave them a poor review before and thought I would give them another chance. BIG Mistake! I will NOT stay here again and highly recommend no one else does.

Place is a dump! I have stayed here multiple times in the last18 months and it just keeps getting worst! Dirty, in extremely poor repair and getting worst. Poor customer service. Pool has never been open! I highly recommend you not consider this hotel. I will not stay here again!

I would like to make a suggestion that there are more trash cans put in the room, bigger ones. Also, would like to have room service 2-3 days since I was staying 7.

DON'T STAY HERE. Absolutely filthy. A worker walks around with a rug cleaner but we never saw it used. I complained to the front desk that our carpet and curtains had stains all over it and trash behind the couch. She Rolled her eyes! And said, " Oh, thats weird, I gave you a room thats hardly used." Our bed had no mattress cover and only a thin sheet. I requested a mattress cover and the woman at the front desk said they were out and needed to order some. I asked for more sheets...3x. Finally 2 hours later the rug washer handler guy knocks at our door, yelled , "housekeeping!" AND LET HIMSELF IN!!!!! Thankfully our dog ran at the door barking and he ran back in the hall. Our dog is friendly but this stranger entering even startled him. The photos online are not what the rooms really look like. The foyer, hall and room carpets were dirty, ripped and covered in stains. They allow dogs but no one cleans up the waste. By the looks of the other patrons in the Breakfast area and hanging around the parking lot, its clear this place is also a rooming house / overflow for addicts and transients due to lack of housing in the area. Back entrance door propoped open late at night. Breakfast consisted of cold instant eggs, cold sausage, mushy tater tots and undercooked microwaved bacon. Apparently, pool amd hot tub closed though not reflected online. Photos online ARE NOT A TRUE REPRESENTATION of what this place really looks like. Beds do not have proper bedding, EVERYTHING has stains

Was nice

Overall, no issue with the room it was clean. The mattress was comfortable. Nothing was falling apart. It was quiet no smell in the the hallway room smelt OK as well. I would say again.

The facility is clean safe convenient pet friendly and affordable. Our go-to stop on the semiannual Boston to Atlanta trip!

It's close to everything

.