Holiday Inn Express Hotel & Suites Dayton West - Brookville by IHG

First the positives, the staff was friendly and linens and towels were clean. The hotel is very “tired”. The bathroom shower had mold in the corner of the grout and around the drain. There was hair on the floor behind the toilet. There was a handprint (from dirt) on the shower wall. The shower hook on the door was corroded and the ceiling was bubbled. The ceiling may have been due to the fact there was no exhaust fan in the bathroom. It appears there may have been one but got removed, there is a blank spot in the light switch panel. There were also crumbs along the base of the bed. I wanted to adjust the thermostat in the middle of the night, but it had an error message. Breakfast was minimal and there was only 1 yogurt and 1 carton of milk left when we went down at 7am. Also had to wait for eggs to be brought out Although this did not become issue as the room was quiet, I am a rewards member and my profile says I like a room away from the elevator and the room I was given was directly across from the elevator.

Check in was terrible. I asked for a receipt and was told their printer was down but she could email me a copy. The email was blank and I did not feel like standing in line for another 10 minutes to recieve nothing again. Once back in my room, I noticed a lot of stuff that was very dirty. Too much to list individually. The bathroom needs to be gutted and remodeled. It is outdated, falling apart, moldy, and rusty. The sheets are frayed and really worn. Mirrors were filthy and cobwebs in the heating/cooling unit. The hallway ouside my room smelled really musty. I have stayed at a bunch of Holiday Inn Expresses and this one ranks at the bottom. I wish they all could be as clean, updated, and safe as the one in Indianapolis.

Very convenient off the highway. Clean and quiet.

Biscuits and Gravy Excellent!

Staff was great, room outdated, shower was dirty, and bed sagged on one side had to sleep in middle of king size bed.

The parking area has good lighting and seems safe. The room… The carpet feels dirty, and both sink and tub/shower drains are clogged. I had to turn off the water twice while showering to allow the water to drain. My wife had over a half of sink of water trying to brush her teeth. The beds are comfortable and the A/C works great.

AC didnt keep the room cold

Blinds in the room didn’t work, bathroom sink would take a long time to drain

We were given a room that was not ready. Bed not made and bathroom not cleaned. Moved to another room. When there, the toilet was broken! Then we were told there were no more rooms available with two beds. After much arguing, they “found” one. Of course it was ext to the elevator. Turned out to be not too noisy. We asked for some compensation but were told absolutely not! I have stayed here many times and recommended many times. Not so sure of futureuse

It was close to family. Sign out front was not lit up at night and was hard to find at might.