The Estes Park Resort

The staff were very polite, courteous and helpful. The restaurant staff were amazing and the food was very good. The bar staff were fun, attentive and made amazing drinks! The staff at the spa were fantastic and our experience was very relaxing and great quality for the price. Our lake view room was wonderful and we had an amazing views of the lake and mountains-it was very very comfortable with all the amenities..

Nice modern rooms and great views.

Stayed for three nights as part of a package from the UK. Our room had recently been remodelled to a high standard with a lovely view over the lake. However, we had reserved a King accessible room and were given a Queen. The air conditioning unit was very noisy when on and then turned itself off over night making the room very warm. The other issue was the bedding. Clearly the mattress had a waterproof covering of some kind making sleep uncomfortable. The hotel should note that not everyone with mobility issues is incontinent. The other issue was remodelling works in nearby rooms. We weren’t advised of this prior or on arrival. Works started early around 8am. This would have been a bigger issue if our sleep quality hadn’t been so affected by the bedding and warm room. The staff were friendly but the service was very slow in the bar and there was some inconsistency with the cocktails also. We were also surprised at how early the bar closed, 9pm. Breakfast was included but finished at 9am which I find way too early when you’re on vacation. Overall, good but improvements needed for the price!

Beautiful hotel right on Estes Lake. The rooms were cozy with our own fireplace and the balcony lake view is worth the upgrade. The drinks, dinner and service at the Ember restaurant was amazing and everyone at the front desk was so welcome and friendly. We also enjoyed the little game room with all the different board games. We were bummed to learn there is no pool on site and told by the staff that Expedia needs to update their property details.

Beautiful surroundings

My favorite place to stay in Estes!

The views were breathtaking. Service went above and beyond. From the front desk to the restaurant. The restaurant menu and food was impressive. Included daily offerings from a pastry chef whose creations were amazing. We took advantage of the Chi Spa on site.

This is a very nice hotel with exceptional staff and a great restaurant. Our lakeside room gave us a fabulous view of the snow capped peaks of the Rocky Mountain National Park. Parking is extremely convenient. Our check-in by Maximillian was friendly and comprehensive. The Embers Restaurant provided a very memorable meal with the wait staff again providing 5 star service. I highly recommend the venison and buffalo entrees. It’s a four minute drive to downtown Estes Park. I’ve been to nicer facilities but have never had better service. But make sure to get a lakeside room and eat at Embers to make the stay truly memorable.

We have been here several times. Not so sure we will do it again. Given the price I wasn't thrilled by our accommodation - in the basement, with the only window looking out to dirt and the underside of the 1st floor decks. It was also very noisy and the person directly above us decided to walk around loudly from 5:30am. I was also told that there would only be room services (e.g. replacing stuff, making the bed etc.) on request. Not much parking close to the entrance. Restaurant food is still good but the music was super-loud and irritating (of course, I am not young!)

CO sensor went off in the room at 230 am. According to the front desk it’s a recurring problem for that room. Try going to sleep after the CO alarm goes off. Very polite but this should never happen.