Residence Inn Boston Andover

They are pet friendly and breakfast was delicious.

Neat , cleaan, quite and Safe. Love the room...

Staff is very accommodating and friendly.

It was very clean and was tucked away from all the traffic and noise of the city.

The first room that I was sent to smelled like death and had cobwebs and so much dust and spiders. I requested to switch rooms which thankfully they allowed and the new room was cleaner and smelled more fresh, still some cobwebs and spiders. However, that first night in that room is when we discovered the hotel has a mice infestation and they can slip under the doors and enter your room at whim. Ever since that moment, I’ve had to place towels underneath and behind the door to close the gap that the mice enter through. The staff are very friendly but this isn’t the cleanest hotel nor will I be back with my family. We couldn’t wait to leave the hotel. My son’s car also got broken into our 2nd night staying here due to major parking issues since trailers park taking up all the space next to the hotel. Just a trip gone sour. Staff was a 10/10 though and breakfast was a nice variation.

The staff was super nice and very accommodating

Check in was easy. The rooms are nice, beds are comfortable and the hotel is clean. The breakfast was really good, they offer more than your typical hotel breakfast! Would definitely stay here again.

Very clean, yummy breakfast lots to choose from.

Parking not enough, especially when it rained

Hotel cancelled my reservation. Overbooked. Blamed Expedia. Full refund promised but I still have to see it back in my account

The hotel rooms are outdated.