Residence Inn Boston Andover

The rooms were excellent, very clean and comfortable. Breakfast was good but not the best we have had. We were disappointed in the pool and the hot tub was not working. We would definitely stay there again just for the rooms as they were top notch!

Every was amazing, but the mattresses are more firm than I find comfortable. I had to take the extra comforter and blanket from the closet to pad the mattress a bit to sleep. The room was huge, super clean, modern, the bathroom was huge, they even included a shower chair, which helped me A LOT. This is what I expect for the nightly rates... a softer mattress too... but my husband and teen daughter slept fine. Only 2.5 miles from the prudential center for a concert. Safe fenced and gated parking. It was amazingly quiet for how close it is to the highway and airport. Great variety for breakfast with very nice people working at breakfast. Very crowded at breakfast though, even though the seating area was quite large. We chose to get our food and go back to our room. I would definitely recommend this hotel for attending concerts and other events at the Prudential. I will highly recommend Lyfte for transportation and book ahead so you dont get swept up in the after concert excitement and pay almost as much as it is to stay one night at the hotel...

Hotel was clean and modern. Good breakfast selection front desk employees were excellent very friendly and professional. The mattresses could probably updated and replaced.

Hotel listing said they had cribs and they didn't. We had to call numerous times to check in on our request and they kept forgetting to call back, even giving an attitude on one of the responses. We had to stay up through the night to make sure our baby was secure. No effort was made to help or accommodate us.

No too clean, and bathroom doesn’t even a shower

Hotel was a little hard to find. Very small sign, no lighting at entrance. Room type was just what we needed as a family but not clean at all. LOTS of hair everywhere, bathroom tub and floors. Bedding for pull out sofa was dirty and stuffed back into a bag. Found a VERY large dead bug on floor near fireplace ( Actually looked like a cockroach but not certain) not enough towels in room ( only two for the family) Housekeepers did not speak enough english to get sheets.Breakfast first day was cold, even the coffee in their pots! Large family overtook the only waffle maker so you werent able to get near it. The second day was much improved Pool and hot tub are nice Was great to have a kitchenette type area to utilize Not what I expected from a Marriott. Lots of other hotels in area. For price we paid it was OK

Breakfast was awful, uncomfortable beds, they messed up of rooms and there was a toothpick stuck in my floor that drove up into my foot. The pool and out side area was nice.

Hotel was amazing. Staff were attentive and always was there to help if needed. Suite was very spacious and comfortable

Good hotel but outdated. It needs TLC

Roaches in room and hallways, broken equipment in rooms, leaks in laundry areas. Terrible smells in hallway. Sticky carpet in rooms. Toilet clogged for zero reason.