Extended Stay America Suites - Detroit - Canton

The location.

There were roaches in my bed one on the wall in room 324.

It was in a great location.

The place was incredibly dirty. The floor was stained and had dirt on it. The backsplash behind the stove had grease dripping down the wall, and the countertop was curling up at the edges. The sheets appeared clean, but the bedskirts were stained with something unknown. The paint and sheetrock above the shower were peeling and crumbling. When we tried to close the curtains, they wouldn’t cover the entire window. I have pictures of all these issues. It was a terrible experience.

Great value

Checkin was slow. Two attemots to get TV remote issue failed. Room was clean and well kept. Elevatot and receotion area were dingy.

Good

Very disappointed and not even a pool. Should have stayed across the parking lot. Rooms dirty staff weird. No options to get out of the room. No amenities.

Found ants and tub stains hidden amid the paint splatter pattern. An associate out of uniform and with luggae appearing as a guest behind the counter assuring me someone would be right with me. Sir why are you even behind the counter at this point. A woman with red hair prolonged the check in with apologies and excuses all the while still having not clocked in only to then excuse and apologize for that. My thoughts to this Maam stay in the back and get it together before presenting in front of the guests. Hair like she survived a toornado. We all have bad days. YOU DO NOT have them in front of customers and your life story doesnt make us any less tense about what we are presented with at the end of the day being a bad experience. Most pleasant was the person I spoke to before arriving over the phone.

Found ants and tub stains hidden amid the paint splatter pattern. An associate out of uniform and with luggae appearing as a guest behind the counter assuring me someone would be right with me. Sir why are you even behind the counter at this point. A woman with red hair prolonged the check in with apologies and excuses all the while still having not clocked in only to then excuse and apologize for that. My thoughts to this Maam stay in the back and get it together before presenting in front of the guests. Hair like she survived a toornado. We all have bad days. YOU DO NOT have them in front of customers and your life story doesnt make us any less tense about what we are presented with at the end of the day being a bad experience. Most pleasant was the person I spoke to before arriving over the phone.

Location was convenient

Basic amenities. Not a full service hotel