Hotel Excelsior

No customer service politica del hotel. Think sometimes and do what is right by customer.

I decide to stay one more day and they ask me to take my luggage and wait until Checking time or I need to pay extra money if I want to stay in the same room for the 3 or 4 hours between check in and check out totally senseless.

Bed was too uncomfortable and area too noisy The puctures of hotel looked nothing like hotel

Pool was ok the day i checked in...but never after ..how long take to clean a small pool. Toilet was very slow .]and not that clean...very old towels. View was to the nice sewer river beside hotel....but beside that hotel was ok...El Salvadior has bettter places...to be honest. Now get a taxi is very easy...you really dont need a rental car...traffic is crazy in tegucigalpa......best driver and honest taxi driver...ask for Pedro. He is the best. very reliable ...and i have travel a lot..New york.......tegucigalpa....And many other places there is so many places around to check and have fun.

They sadi breakfast was from 6:30am, I came dwon at 7:05am ans it wasnt ready yet; when I asked one of the hotel staff, his only answer was: "is not ready, maybe another 15 minutes"...the room was very spacious, but not too clean.

My first night sleep was not so good. if you stay in a room facing the main street, it gets very noisy starting at 5:30 am until 11:30 at night. So I asked to change rooms for one in back, where it was very quiet. The food is good and for those of you who enjoy German beer, the bar has 3 different Paulaner to choose from. Nice semi-interior pool with glass block ceiling.

nice experience, I will go back when return to Honduras.

We were there for 10 days, they told us that they were fixing the pool, but no one ever work in there, so it's closed. The breakfast included in the price is awful and some days they don't even have milk or cheese. Bathroom always have a bad smell that come from the pipes.

This hotel was perfect for two nights in Tegucigalpa. In a safe-ish area too. Only downside is that if your Spanish is limited it is hard to communicate

Very unfriendly staff. It was clean and tidy, but rather cold and seemed like no one was there. Not many options with free breakfast. No coffee in rooms and none until 6:30AM