Hilton Garden Inn Auburn/Opelika

Very friendly front desk staff. Hotel is nice and in great location but the interior is a bit dated. Could use some new furnishings and decor

The drain in the tub was clogged so water collected while using the shower. Also the shower head looked dirty in the middle …

Nice location

THE BEST THING THAT I CAN SAY ABOUT MY STAY, WAS checking out and LEAVING. The check out process was fast and THANKFULLY I didn’t have to pay for parking. There isn't anything else that I can say positive about this hotel.

The front desk staff was AWEFULL, and I had to speak with the GM just to get positive, customer service. The front desk clerk, cancelled one of my rooms, and the desk clerk RAN my card FOUR times, just to check the availability of other rooms. My card got blocked, AND the next day I was FINALLY given my second room. Then it was also CANCELLED! I had to go down AGAIN and speak wioth the GM, to get it fixed. The carpet was nasty and sticky. The sink faucet was broken, and the beds were so soft, it was like quicksand. The booking said to call the hotel to verify that CONNECTING rooms would be available. I called and I was told that they couldn’t VERIFY if I could get a connecting room or NOT! I thought Hilton hotels were supposed to be transparent with their guest. If I had known this hotel was that AWEFULL I would have gotten an Air BNB. DON’T WASTE YOUR MONEY!

Great people and lobby!

We were there for almost a week and could not get our room cleaned a single time during our stay despite repeated requests. A maid handed us a plastic bag to us at the door to put in our trash can. Zero cleanings. The room was dated and a bit musty. We expect better from Hilton. Lobby was nice but I would avoid this property.

Breakfast was amazing, so was our server.

ONLY HOTEL WE HAVE EVER STAYED THAT DID NOT OFFER A FREE BREAKFAST.

AIR CONDITIONER WAS LEAKING ON CARPET. VERY NASTY SMELL WHICH CAUSED US BOTH TO HAVE ALLERGIC REACTIONS. NOT SURE IT WASN'T MOLD.

Location was convenient to the university, shopping and dining. Staff was friendly and the hotel is clean.

Good value Good location Near perfect Probably will stay there again if ever in the Auburn area