Hilton Garden Inn Auburn/Opelika

They were doing renovations, so you can’t blame them for those inconveniences. Paint smell throughput the building gave me a headache. But again, I’m not faulting the hotel…

Room was clean and comfortable. The hotel staff was very hospitable.

The hotel was good, however, they were doing construction on the floor we were put on and the chemical smell was TERRIBLE!

Okay

All good, especially front desk and helpful waitress at breakfast 😊

Pillows are very cheapand bed was so uncomfortable. This was the worst stay i have had there. The tub area needs some attention badly. It look like I was at a cheap hotel. Also, the laundry area, had a sign displaying complimentary laundry detergent.But there was none and the front desk refused to honor that. I took a picture of it and even showed the manger Jay.

Location, staff

Completely underinvested and tired facility. And yes, they are redoing it now, but if i had known, i would have gone elsewhere.

Extremely nice staff, easy check in. lobby smelled like old eggs? They are undergoing renovations so elevator was a mess. Room is clean just old - bathroom needs update

Understaffed and the staff available doesn't quite understand their job. Rooms are fine but it took me an hour to get my room after booking online. Gentleman next to me had to switch room 3 times because people were either in his room or his room was unkept. Just sloppy management.

Nicely kept and pet friendly