Hilton Garden Inn Auburn/Opelika

Very comfortable and pleasant.

We usually stay here when visiting Auburn, the renovations were pretty Disruptive, but everything else was great

I changed rooms three times. The first night, the room temperature fell to 60 degrees as the window allowed cold air to blow into the room. In a different room on the second night, but the temperature could only go up to 60 degrees. The next day I switched rooms again and I needed to take a nap because I did not sleep well the prior two nights. Just as I fell asleep at about 4:00 PM, they started renovating the room next door - loud hammering and machine tool noises. The front desk essentially blew me off by letting me know that the hotel was being renovated and that there was nothing they could do. The next morning, in a room that was unexpectedly warm at 70 degrees, I was awakened by more hammering and machine tool noises at 8:30 AM. At the front desk on my way out, I complained only to be told that I should have just left if I did not like it, as if it were my fault. I will never stay at a Hilton property again, ever. This was the worse hotel experience of my life.

Our stay was great. The on going renovation was loud and inconvenient. We were not made aware of renovation at booking.

Under construction with no notice. Shower temp did not regulate. Terrible experience

The best customer service. We had a death in the family and they were so kind, supportive, and helped us check in with ease. The hotel is getting a wonderful update and our room was clean and very nice. We stay here often and will continue to go and excited for the finished updates.

Everything was great!!!!

That was the worst bed I have ever slept on. I checked out at like 7 am because it was so bad. The building was under construction. We were given no notice before our arrival. Almost $200 for a night in a construction zone with the worst mattress I’ve ever slept on. I will never stay at this location again.

The room was comfortable enough. Not as nice as the HGI in Columbia SC that I stayed in the night before. No extras including complimentary water in the lobby, NO WATER IN THE GYM, no makeup remover, shower cap in bathroom. The gym not nearly as nice as the HGI at the USC campus.

The lobby has been transformed beautifully, but the rooms are outdated, and felt a little bit dingy and dirty. Stains on the shower tub. Beds were hard. Don’t be fooled by the lobby! They definitely have already upgraded that, and need to upgrade the rooms as well.