PARKROYAL Melbourne Airport

The information provided by the hotel for access during outside renovations could have been more specific as we missed the sign just past the first lifts due to crowds of people and took the first lift to the second floor. We then could not find the way in the car park area and finally made our way to the lift in the car rental area and to reception on the second floor. A sign above the lift button on the first lifts, advising to go past the car rental areas to access the hotel lift would reduce confusion.

Bar service was woeful. No acknowledgement and serving people out of order. Would have spent much more at the bar - spent zero. Then found a diabetic stick needle on the floor beside the bed. Told front desk staff about both incidents - "We're so sorry" only response. Won't be back.

Great hotel! Just a little annoying all the current building around it

There is no sound proofing in the walls. You can hear conversations from the hallway and people running up and down as the door to the room have gaps all around which also let's in so much light. You can hear the next rooms toilet flushing and them using the blow dryer. The bed is hard and not comfortable and the pillows are feather down which gives no support. Very disappointed.

The hotel is very convenient to the terminals at the airport

Nice staff

?

good venue for airport access

Very Conveiant for airport

We always use Parkroyal Tullamarine whenever we travel given its location. We are guaranteed a good night sleep, lovely food and amazing service.