Club Wyndham Harbour Lights

I received a call weeks after booking, 2 days prior to arrival, saying that due to circumstances, they could not honor my reservation. This is a first for me, personally, and I travel a lot.

After several emails to the hotel & 1 to Booking.com I still unable to receive a copy of the invoice for the stay to enable me to reconcile may credit card statement, very poor service.

very friendly staff, super clean and easy to walk to everything

noisy outside, but was prepared with earplugs which the hotel provided

clean

homeless problem

The rooms were large and clean

The staff were rude when I originally called because I was not a member When we arrived with family that were members - we were treated like second class citizens That was the worst water quality I have ever experienced - there was a gross film on me after my shower

This place is beautiful, room was great, staff were fantastic, however ensure you use the ear plugs every night!! The windows are paper thin and the street it faces is extremely busy with bars, restaurants and homeless people. It is a great location, just be prepared.

A continental breakfast service would have been nice. But due to covid,,,it's understandable why it wasn't currently available.