Paddington House Hotel

There was nothing to like as I was told on arrival that my booking had been cancelled

Avoid like the plague. This place is in dire need of TLC. The place looks as bad inside as it does out. It’s unclean and smells. It is not fit to be a hotel. Awful awful place.

Absolutely nothing staff tried to put in 2 different rooms of which neither locked and said it was ok they had camera's in the corridors

Very dated and tired property bed was not comfortable didn’t sleep well

Needs updating ware and tare is showing now, Check before booking one of their hotels doesn't except Uk residents its full of refugees Haydock

Tv broken, no cups or anything to make a brew, curtain poll has been ripped down

The worst hotel I have ever attended. The room felt unsafe. The door did not effectively close, heavily rattling when closed and with a poor quality door, handle and lock. The room was dirty throughout, with stained carpets and bedding which felt bug ridden. The room also comprised of several internal rooms, all of which were sparse, with eery cupboards. Additionally, an unlockable attic hatch within one of the rooms sealed the unsafe and uncomfortable feel. To provide a visual concept, it looked and felt like a hostel room from a horror movie. When approaching staff members to explain of the poor condition it was apparent they were purely awaiting the complaint. Staff effectively nodded their head when I explained my concerns, offered no solution, and stated that I would have to complain to Expedia. This is the only hotel I have ever checked out of within one hour of checking in. The only way this hotel should be allowed to open is if it were to rebrand as a ghost hunting experience or an elaborate escape room.

Property was okay but simple maintenance needed in the bathroom as floor tiles were broken and also the toilet tiles were coming off, staff were great with helping with a remote issue, all in all it was a okay budget stay

Horrendous Flood in the middle of the night so evacuating guests rooms filthy services non existent Hostel ? Definitely not a hotel

The staff were friendly, the beds comfortable and rooms clean. Nice big rooms which is great with kids. The photos of the hotel are misleading, it is now very rundown, everything works but refurbishment is long overdue. You get what you pay for :-)