Campanile Hotel - Birmingham

It was terrible wouldn’t recommend to anyone staying here in Birmingham, the lady we spoke to was very rude and she belittled and discriminated me and my friend because of our age she wasn’t helpful when refused to let us in for not having both of our ids it would have even be a little more appreciated if she could have pointed us in the right direction for another hotel then when I enquired about a refund she said it wasn’t down to the hotel and just seemed very uninterested in helping us at all it’s a good job premier Inn was just around the corner which I looked up on Google Maps because I was 140 miles from where I live witch we also told her but she just didn’t to care

As always a good place to stay for meetings in the City -

No room service, and lift wasn't working.

The women at the receptionist was amazing and friendly. Defo recommend

Really liked this hotel, the only thing is that there wasn’t any hand towels in the bathroom.

When I usually stay here the food is not that great, but for a budget hotel it meets the needs, however their menu yesterday for their special was a Lamb Shank with creamy mashed potatoe with honey roasted carrot and it was Subline!!! This topped my experience. I always have a restful sleep however the pillows could do with being softer, or have an option as my neck was hurting this morning and had a pressure headache as my pillows were very firm. There is lovely staff member named Monica who is always on in the evenings when I am there and she is very warm, welcoming and very accomodating. Always happy to help. Its always a pleasure to be greated by her.

Noisy rooms from other rooms to fan in bathroom that won’t turn off Food cheap but barely hot Lift broken

Good clean Hotel ,with on-site free parking. looking to come back to Birmingham in March,

Reception very clean and homely atmosphere. Hopefully they can fix satellite tv to show other channels rather than sky news . Overall room cleanness was spot on and I certainly will be revisiting and staying here. Recommended 10/10 Well done all .

Definitely enjoyed my stay. Really appreciated Sam’s hospitality.